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Safari quits! Can't get online.

1283 Views 11 Replies Latest reply: May 23, 2012 8:54 AM by Ronda Wilson RSS
smokehousewizard Calculating status...
Currently Being Moderated
May 3, 2012 6:18 PM

Hello! This is my first post on this forum, and I'm hoping to find an answer to a problem with my iBook. Suddenly I keep getting the error code "The application Safari quit unexpectedly." This occurs instantly and prevents me from getting online. I have not added any new programs or hardware recently. The only thing I can think of is perhaps a virus? Please be merciful with me as I am not very computer savvy- any help would be greatly appreciated!

Mac OS X (10.4.8), iBook
  • Ronda Wilson Level 8 Level 8 (40,555 points)
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    May 4, 2012 12:00 AM (in response to smokehousewizard)

    Hi, and welcome to Apple Support Communities.

     

    Which exact iBook model is it?

     

    You can choose from this list:

     

    http://www.everymac.com/systems/apple/ibook/index-ibook.html

     

    Which version of Safari are you using?

     

    Have you tried repairing permissions?

     

    How are you connecting to the internet? Wirelessly via an original AirPort Card (iBook G3) or AirPort Extreme Card (iBook G4), Ethernet, or internal modem? Dialup, DSL or cable modem? Is a router involved?

  • Ronda Wilson Level 8 Level 8 (40,555 points)
    Currently Being Moderated
    May 8, 2012 2:29 AM (in response to smokehousewizard)

    AirPort 4.2 is an application for an Apple AirPort Base Station. Is that what you have as a wireless router?

     

    If not, what make and model router are you using, and what mode of encryption (WEP, WPA, or WPA2)?

     

    Are you trying to connect via cable modem or DSL?

  • Ronda Wilson Level 8 Level 8 (40,555 points)
    Currently Being Moderated
    May 9, 2012 7:24 AM (in response to smokehousewizard)

    To repair permissions, go to Applications > Utilities > Disk Utility. Select the named boot volume (Macintosh HD unless it's been renamed). Click on "Repair Disk Permissions."

     

    See if that helps.

     

    Do you have any other browsers installed?

     

    If you can send and receive e-mail, then you know you have internet access, and it's a problem with Safari. Repairing permissions may help. If it doesn't, post back and let us know and we'll try something else.

  • Ronda Wilson Level 8 Level 8 (40,555 points)
    Currently Being Moderated
    May 9, 2012 5:45 PM (in response to smokehousewizard)

    A 500 MHz iBook is the very first iBook (Dual USB) — the first of the all-white iBooks. It is 11 years old. 576 is the maximum RAM it can use.

     

    It's going to be slow. That's just the way it is. Sorry.

     

    Some people have had better luck with TenFourFox:

     

    http://code.google.com/p/tenfourfox/downloads/list

     

    I would suggest that you download the version for a G3 PowerPC and give it a try.

  • Ronda Wilson Level 8 Level 8 (40,555 points)
    Currently Being Moderated
    May 16, 2012 10:59 AM (in response to smokehousewizard)

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  • scstables1 Calculating status...
    Currently Being Moderated
    May 22, 2012 6:12 PM (in response to smokehousewizard)

    We just obtained a 2002 iBook laptop (from an auction).  The Safari browser on ours also will "disappear" and shut down with certain web sites.  It does fine while on the apple.com site, lol, but with other sites it can just go poof.  There is also an IE browser installed on this computer, but it ***** so bad I am going to delete it.  This laptop is cool, but it needs to be caught up to the times.  I am glad I read this thread so I will try "repairing permissions" and see if this helps.  But also looking at other options.  We may overhaul the entire laptop, who knows!

  • Ronda Wilson Level 8 Level 8 (40,555 points)
    Currently Being Moderated
    May 23, 2012 8:54 AM (in response to smokehousewizard)

    Also, it occurs to me that the hard drive may be overly full. This can cause slowness, and the original iBook G3 (Dual USB) came with a very small (10 GB) standard hard drive. Modern hard drives are 25, 50, or 75 times that size!

     

    http://www.thexlab.com/faqs/lackofram.html

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