7 Replies Latest reply: May 8, 2012 6:30 AM by Linc Davis
Kam7475 Level 1 Level 1 (0 points)

Hi,

 

Here's my problem: i'm trying to empty my trash. After having counted the files filling the trash, the computer wants me to reboot.

I've tryied many options even what have founded about using the terminal (sudo...). Even this option  makes me reboot!

Can't you help me pleas, ihave about 6000 files in the trash and it's getting on my nerves!!!

 

Thanks for your help.


iMac, Mac OS X (10.7.3)
  • 1. Re: problem with the trash
    Carolyn Samit Level 10 Level 10 (89,660 points)
  • 2. Re: problem with the trash
    Linc Davis Level 10 Level 10 (118,025 points)

    ...the computer wants me to reboot.

     

    What happens exactly?

  • 3. Re: problem with the trash
    Kam7475 Level 1 Level 1 (0 points)

    I launch the trash, click on empty, and then the screen becomes grey with the shutdown logo!

  • 4. Re: problem with the trash
    Linc Davis Level 10 Level 10 (118,025 points)

    If you're able to boot, launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.

     

    Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post "shutdownStall" or "hang" reports.

     

    If you can't boot in the usual way, try a safe boot. The instructions provided by Apple are as follows:

     

    • Be sure your Mac is shut down.
    • Press the power button.
    • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

     

    During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Safe mode is slower than normal, and some things won’t work at all.

     

    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.

  • 5. Re: problem with the trash
    Kam7475 Level 1 Level 1 (0 points)

    Interval Since Last Panic Report:  462150 sec

    Panics Since Last Report:          13

     

     

    Tue May  8 15:21:51 2012

    panic(cpu 1 caller 0xffffff80002c266d): Kernel trap at 0xffffff7f81fc75db, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0x0000000000000040, CR3: 0x000000008e44f021, CR4: 0x00000000000606e0

    RAX: 0xffffff807fa65194, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0xffffff800ddb8804

    RSP: 0xffffff808220b810, RBP: 0xffffff808220b860, RSI: 0xffffff807fa65184, RDI: 0xffffff8015980f04

    R8:  0xffffff80164d1c64, R9:  0xffffff80164d1c64, R10: 0xffffff7f8091d1d0, R11: 0x0000000000000000

    R12: 0xffffff800c6ead04, R13: 0xffffff8015980f04, R14: 0x0000000000000000, R15: 0xffffff800ddb8804

    RFL: 0x0000000000010297, RIP: 0xffffff7f81fc75db, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x0000000000000040, Error code: 0x0000000000000000, Faulting CPU: 0x1

     

    Backtrace (CPU 1), Frame : Return Address

    0xffffff808220b4d0 : 0xffffff8000220702

    0xffffff808220b550 : 0xffffff80002c266d

    0xffffff808220b6f0 : 0xffffff80002d7a1d

    0xffffff808220b710 : 0xffffff7f81fc75db

    0xffffff808220b860 : 0xffffff7f81fc3d70

    0xffffff808220b8b0 : 0xffffff7f81fb84f3

    0xffffff808220bb40 : 0xffffff7f81fbc665

    0xffffff808220bb80 : 0xffffff800031aa99

    0xffffff808220bbe0 : 0xffffff8000308497

    0xffffff808220bf50 : 0xffffff80005caa7b

    0xffffff808220bfb0 : 0xffffff80002d8363

          Kernel Extensions in backtrace:

             com.paragon-software.filesystems.ntfs(82.0)[E9A71652-23F2-F1B4-73FE-4D969AC953F 9]@0xffffff7f81fb6000->0xffffff7f81feafff

     

    BSD process name corresponding to current thread: rm

     

    Mac OS version:

    11D50d

     

    Kernel version:

    Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

    Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

    System model name: iMac12,1 (Mac-942B5BF58194151B)

     

    System uptime in nanoseconds: 2730586810453

    last loaded kext at 1637906341665: com.apple.driver.AppleUSBCDC    4.1.15 (addr 0xffffff7f80823000, size 16384)

    last unloaded kext at 1713444394751: com.apple.driver.AppleUSBCDC    4.1.15 (addr 0xffffff7f80823000, size 12288)

    loaded kexts:

    com.paragon-software.filesystems.ntfs    82

    com.apple.filesystems.smbfs    1.7.0

    com.apple.filesystems.cd9660    1.4.2

    com.apple.driver.AppleHWSensor    1.9.4d0

    com.apple.driver.AppleBluetoothMultitouch    66.6

    com.apple.filesystems.autofs    3.0

    com.apple.driver.AudioAUUC    1.59

    com.apple.driver.AppleMikeyHIDDriver    122

    com.apple.driver.AppleUpstreamUserClient    3.5.9

    com.apple.driver.AppleMCCSControl    1.0.26

    com.apple.driver.AppleHDA    2.1.7f9

    com.apple.driver.AppleMikeyDriver    2.1.7f9

    com.apple.driver.AGPM    100.12.42

    com.apple.kext.ATIFramebuffer    7.1.8

    com.apple.driver.AppleSMCLMU    2.0.1d2

    com.apple.iokit.IOUserEthernet    1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.driver.AudioIPCDriver    1.2.2

    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.5d4

    com.apple.driver.AppleLPC    1.5.3

    com.apple.ATIRadeonX3000    7.1.8

    com.apple.driver.AppleBacklight    170.1.9

    com.apple.driver.AppleIntelHD3000Graphics    7.1.8

    com.apple.driver.AppleIRController    312

    com.apple.iokit.SCSITaskUserClient    3.0.3

    com.apple.driver.AppleUSBCardReader    3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.BootCache    33

    com.apple.iokit.IOAHCIBlockStorage    2.0.1

    com.apple.driver.AppleUSBHub    4.5.0

    com.apple.driver.AppleFWOHCI    4.8.9

    com.apple.driver.AirPort.Atheros40    503.60.3

    com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2

    com.apple.driver.AppleEFINVRAM    1.5.0

    com.apple.driver.AppleAHCIPort    2.2.0

    com.apple.driver.AppleUSBEHCI    4.5.8

    com.apple.driver.AppleACPIButtons    1.4

    com.apple.driver.AppleRTC    1.4

    com.apple.driver.AppleHPET    1.6

    com.apple.driver.AppleSMBIOS    1.7

    com.apple.driver.AppleACPIEC    1.4

    com.apple.driver.AppleAPIC    1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient    167.3.0

    com.apple.nke.applicationfirewall    3.2.30

    com.apple.security.quarantine    1.1

    com.apple.driver.AppleIntelCPUPowerManagement    167.3.0

    com.apple.driver.AppleMultitouchDriver    220.62.1

    com.apple.driver.IOBluetoothHIDDriver    4.0.3f12

    com.apple.kext.triggers    1.0

    com.apple.driver.AppleAVBAudio    1.0.0d11

    com.apple.driver.DspFuncLib    2.1.7f9

    com.apple.driver.AppleSMBusController    1.0.10d0

    com.apple.iokit.IOSurface    80.0

    com.apple.iokit.IOBluetoothSerialManager    4.0.3f12

    com.apple.iokit.IOSerialFamily    10.0.5

    com.apple.iokit.IOFireWireIP    2.2.4

    com.apple.iokit.IOAVBFamily    1.0.0d22

    com.apple.driver.AppleHDAController    2.1.7f9

    com.apple.iokit.IOHDAFamily    2.1.7f9

    com.apple.iokit.IOAudioFamily    1.8.6fc6

    com.apple.kext.OSvKernDSPLib    1.3

    com.apple.driver.ApplePolicyControl    3.0.16

    com.apple.driver.AppleSMC    3.1.1d8

    com.apple.driver.IOPlatformPluginFamily    4.7.5d4

    com.apple.driver.AppleSMBusPCI    1.0.10d0

    com.apple.driver.AppleGraphicsControl    3.0.16

    com.apple.driver.AppleBacklightExpert    1.0.3

    com.apple.driver.AppleThunderboltEDMSink    1.1.3

    com.apple.driver.AppleTh

    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f22

    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.5-P2P

    Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Serial ATA Device: ST31000528AS, 1 TB

    Serial ATA Device: OPTIARC DVD RW AD-5690H, 7,81 GB

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 5

    USB Device: Apple Keyboard, apple_vendor_id, 0x0250, 0xfa132000 / 7

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: External HD, 0x059b  (Iomega Corporation), 0x0370, 0xfd130000 / 5

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4

  • 6. Re: problem with the trash
    Kam7475 Level 1 Level 1 (0 points)

    i think that it is my external hardware, which has a trash folder i can't delete. because evry time switch it off, the trash is empty... what do you think of that?

  • 7. Re: problem with the trash
    Linc Davis Level 10 Level 10 (118,025 points)

    The panic was caused by the Paragon NTFS driver. Either remove it according to the developer's instructions, or contact the developer for support.