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No Sound From Docking Station

16281 Views 9 Replies Latest reply: Oct 24, 2012 5:19 PM by Thorpetowers RSS
Thorpetowers Level 1 Level 1 (0 points)
Currently Being Moderated
May 8, 2012 2:30 AM

My daughter uses a Sony docking station for her iPod and it has been working fine Since Xmas but suddenly it has stopped working. The iPod is charging from the docking station, works if you connect it with a cable and the iPod dock shows up as connected on the iPod but no sound at all when in the dock. Any ideas?

iPod touch (4th generation), iOS 5.1
  • lllaass Level 10 Level 10 (135,440 points)
    Currently Being Moderated
    May 8, 2012 6:30 AM (in response to Thorpetowers)

    Did it happen after updating the iOS version on the iPod?

    Have you went to Sont's support site?

    Try the standard fixes:

    - Reset. Nothing is lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Restore from backup

    - Restore to factory defaults/new iPod

  • lllaass Level 10 Level 10 (135,440 points)
    Currently Being Moderated
    May 9, 2012 9:12 AM (in response to Thorpetowers)

    Try a restore from backup. As long as all the syned media )apps, music) is in your iTunes library, the iPod will be like it was when the backup was made.

    You can also restore to factory defaults/new iPod and then if that does not owrk restore from backup. Make sure that authorosyncing is turned off otherwise the backup with the information might be overwritten by the restore tofactory defaults/new iPod.  To turn off go to iTunes>Preferences>Devices and check the box that says "Prevent iPods....syncing".

  • the fiend Level 5 Level 5 (6,915 points)
    Currently Being Moderated
    May 9, 2012 12:01 PM (in response to Thorpetowers)

    I would try unplugging the Sony from the power supply, waiting for ten seconds and then plugging it back in. Does that make any difference?

     

    I suggest this because my Bose Sound Dock sometimes gives no sound. After unplugging and re-powering it, it works.

  • Thomasduong Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 9, 2012 1:44 PM (in response to Thorpetowers)

    I got the same problem with sony docking station. It was working properly.

     

    Now, have no sound from the dock.

     

     

    Can anyone help please!

     

    Thomas

  • the fiend Level 5 Level 5 (6,915 points)
    Currently Being Moderated
    Jul 9, 2012 2:53 PM (in response to Thomasduong)

    Thomasduong:

    See this post https://discussions.apple.com/message/18869751#18869751 or at least search properly.

  • rob81e Level 1 Level 1 (0 points)
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    Jul 21, 2012 6:13 AM (in response to Thorpetowers)

    funnily enough i just did a software upgrade to my Ipod touch and the same thing has happened, my Bose docking station connects to it but no sound, have tried all the above but to no avail

  • SurferH2O Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 24, 2012 4:46 PM (in response to Thorpetowers)

    I have the same issue... it just stopped working.

     

    Reset did not help.

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