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After repair, I can't use Aperture (it won't accept upgrade SN, and I no longer have original!)

405 Views 4 Replies Latest reply: May 8, 2012 8:22 AM by léonie RSS
GreatTeacherKevin Calculating status...
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May 7, 2012 8:23 AM

After getting my Macbook Pro back from the Osaka Apple Store with a new logic board, Aperture asked me to reenter my Serial Number.  Unfortunately, it won't take the upgrade number I got with Aperture 3.0... and I threw away all the 2.0 documentation and packaging when I bought the upgrade to save space.   Is there any way around this?  It is quite frustrating.  I bought the Macbook Pro with the Aperture software already installed, so is there a way for Apple to check the purchase record and get me either the original or a replacement serial number for my computer?  I am a photographer as a hobby, but between the time it was broken, the time I was waiting to get it back, I've got about 60 GB of photos I need to get edited.  This is incredibly frustrating.   I'd like the issue delt with as quickly as possible and would appreciate any help.

Sincerely,

-Kevin

Aperture 3, Mac OS X (10.6.8)

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