HT203181: Fix Windows proxy settings to connect to the iTunes Store
Learn about Fix Windows proxy settings to connect to the iTunes Store
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All replies
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Helpful answers
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May 8, 2012 4:09 PM in response to Ad77by wiclee,Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
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May 8, 2012 4:15 PM in response to wicleeby Ad77,i m using windows 8. and there is no accesories option in start menu
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May 8, 2012 4:34 PM in response to Ad77by wiclee,Open Windows Explorer.
* Navigate to the folder C:\Windows\System32
* Look for the application CMD.EXE and right click to select "Run as Administrator".