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iTunes U: how do you restart stalled downloads?

11192 Views 10 Replies Latest reply: Jul 4, 2012 5:36 PM by Always_Learning RSS
Always_Learning Calculating status...
Currently Being Moderated
May 5, 2012 6:10 PM

Sometimes a course item will get stalled downloading, so you press the Stop button and it stops and you can press the Download button to start again. No problem. However sometimes an item gets stuck and you press the Stop button and nothing at all happens - you can't stop it, even though it's stalled.

 

I've tried turning Wi-Fi on and off, turning Airplane mode on and off, end-tasking the iTunes U app, even power-cycling the  iPad, and it just won't allow you to Stop it. I even deleted the whole course and started again - but it got stuck downloading the same item. Because the item hasn't completely downloaded you can't even edit the course to Remove it. And of course this blocks all of the other downloads in the queue so you can't download any other content.

 

One item in particular that always seems to stall part way through is the following:

iPad and iPhone Application Development (SD)

9. Table Views (October 25, 2011) - SD

 

When iTunes U gets stalled like this, how can you get it to wake it up again?

iPad 2, iOS 5.1
  • turingtest2 Level 8 Level 8 (43,880 points)

    You can try swipe across and delete of the individual item next time this happens.

     

    tt2

  • turingtest2 Level 8 Level 8 (43,880 points)

    I think I'll file a report on this one. I have a failed podcast that I know I'm only going to be able to remove by a full restore. There really ought to be a way to force resume or delete stalled items.

     

    tt2

  • daveinoz Calculating status...

    This how to do it. Open iTunes app on your device. Note, the actual iTunes app. Not iTunes u app. Click on the bottom right button called Downloads and you will see the podcasts from iTunes u there stuck. Swipe them left to right and you get a delete button. It is weirded that downloads in iTunes u are managed in another app but it is true. Took me ages to find this solution lol, I hope it work for you.

  • daveinoz Level 1 Level 1 (55 points)
    Currently Being Moderated
    Jun 4, 2012 9:47 AM (in response to daveinoz)

    Oops, just realized this is already there, sorry.

  • turingtest2 Level 8 Level 8 (43,880 points)

    Backup & restore. In the end that is how I fixed my annoying podcast.

     

    tt2

  • ultrakyo Calculating status...

    Same thing occurs to mine, the item is stucked with a "stop"' button and no response when touched. Is there another solution yet other than Backup & Restore? I have also checked on the iTunes app and there is no download.

     

    Thank you all.

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