9 Replies Latest reply: May 9, 2012 11:14 AM by WZZZ
Bossman42 Level 1 Level 1 (0 points)

I know my computer has been compromised now. I am running Kapersky continuously. Has any seen this before? How do you get rid of it?

 

See Russian text at bottom of image. This is a right click dialog box in finder.

 

Screen shot 2012-05-09 at 8.00.02 AM.png


iMac, Mac OS X (10.6.8)
  • 1. Re: Found this on a menu item today! Russian Text?! Help!
    Linc Davis Level 10 Level 10 (117,740 points)

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem(s)?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:

     

    • Be sure your Mac is shut down.
    • Press the power button.
    • Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    • Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.

     

    Test while in safe mode. Same problem(s)?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • 2. Re: Found this on a menu item today! Russian Text?! Help!
    Bossman42 Level 1 Level 1 (0 points)

    In the first step the Russian text does not show but it reads virus scan.  I have Kapersky installed and I think it provides this menu item.

     

    Second step the Russian text does show. I would click it to determin if it engages a virus scan of the item slected but am affraid to do that.

     

    I have sent the same screen shot and description to Kapersky to see if it makes sense to them. Why in the HECK would Kapersky show anything in Russian?

  • 3. Re: Found this on a menu item today! Russian Text?! Help!
    Eric Fauque Level 3 Level 3 (985 points)

    Bossman42 wrote:

     

    I have sent the same screen shot and description to Kapersky to see if it makes sense to them. Why in the HECK would Kapersky show anything in Russian?

    Kapersky is a Russian company.

    From the kapersky web site:

    "Kaspersky Lab is an international group that operates in more than 100 countries worldwide. The company’s headquarters are located in Moscow, Russia, from which it oversees global operations and business development.

  • 4. Re: Found this on a menu item today! Russian Text?! Help!
    Bossman42 Level 1 Level 1 (0 points)

    Errrr. Well shut my mouth and call me an idiot. I will await their response before I dig any further.  THanks for the feedback.

  • 5. Re: Found this on a menu item today! Russian Text?! Help!
    Eric Fauque Level 3 Level 3 (985 points)

    Bossman42 wrote:

     

    Errrr. Well shut my mouth and call me an idiot. I will await their response before I dig any further.  THanks for the feedback.

    Still, it is strange that a menu item in Russian shows up in the English version of the software.

    Maybe it's just a simple programming error

  • 6. Re: Found this on a menu item today! Russian Text?! Help!
    Linc Davis Level 10 Level 10 (117,740 points)

    Uninstall the useless Kaspersky product according to the developer's instructions. Never install it, or any other commercial "anti-virus" software for the Mac platform, again.

  • 7. Re: Found this on a menu item today! Russian Text?! Help!
    Tom Gewecke Level 9 Level 9 (71,700 points)

    Bossman42 wrote:

     

    I will await their response before I dig any further. 

     

    While you are waiting, just go to system prefs/language & text/language and use the Edit button to uncheck the box for Russian (Русскии) and restart. There is a bug in OS X which sometimes creates this kind of mixed localization of menus.

  • 8. Re: Found this on a menu item today! Russian Text?! Help!
    Bossman42 Level 1 Level 1 (0 points)

    Tom, that made sense. Make the corrections but in the middle of production and can not restart til later. Will do so and post result here. Thanks everyone for your thoughtful input. Really appreciate it!!

  • 9. Re: Found this on a menu item today! Russian Text?! Help!
    WZZZ Level 6 Level 6 (12,205 points)

    Linc Davis wrote: Uninstall the useless Kaspersky product according to the developer's instructions. Never install it, or any other commercial "anti-virus" software for the Mac platform, again.

    I wouldn't regard this as an order, although that's the tone with which this suggestion was given. Take it with a grain of salt. There are some users here who are reflexively prejudiced against any kind of A-V. I think A-V needs to be considered on a case by case basis and depends on which A-V. I don't know if Kaspersky is one of the best A-V around, but If it isn't isn't causing any problems for you, then consider keeping it.

     

    Some A-V, especially for any of the now unsupported (or soon to be unsupported) versions of OS X may be useful.

     

    There's ClamXav and Sophos, which may run without causing any problems. If it works for you, doesn't cause slow downs or kernel panics, then keep it. If it causes problems, then uninstall it. Decide for yourself.

     

    Don't let any A-V give you a false sense of security. It will always be fighting the last war -- it will have difficulty recognizing new and emerging threats -- but sometimes that may be helpful. It's a tool, along with the use of caution and common sense.