1 2 3 4 Previous Next 49 Replies Latest reply: Apr 9, 2014 6:04 PM by Keithjillings Go to original post Branched to a new discussion.
  • 30. Re: iPad 3 is not connecting to 3G service internationally
    linuxubuntufan Level 2 Level 2 (420 points)

    Most likely, the sim card you have is either network-locked (there isn't Verizon or AT&T in some countries) or reigon-locked (only connects to US/NA 3G networks). You won't be able to connect to 3G in foreign countries UNLESS you have a sim card for that country. It also could be a hardware lock, where a US iPad will only connect to a US network, and British iPads will only connect to British networks (and so forth). I know this doesn't fix your problem, but it is a "proof of concept" type of thing.

  • 31. Re: iPad 3 is not connecting to 3G service internationally
    Mohit Sureka Level 1 Level 1 (0 points)

    When i choose the network manually, then surprisingly it connects to 3G, but after 2 minutes it goes back to Edge. Those 2 minutes on 3G is bliss! When you choose a network manually, remember to choose the wrong network first, and then when you get No Service, select the right network.

     

    This got me connected to 3G, but only for a couple of minutes, and then back to Edge. If i repeat the above procedure i get 3G, but i cant keep disconnecting connecting again n again!

     

    Apple pls rectify this. Fyi, i am already on 5.1.1 and on the new ipad.

  • 32. Re: iPad 3 is not connecting to 3G service internationally
    davgonma Level 1 Level 1 (0 points)

    We are trying sims for the country we are, its not related to the sim card

  • 33. Re: iPad 3 is not connecting to 3G service internationally
    y@sh Level 1 Level 1 (0 points)

    Updated to 5.1.1 yet have the problem. iPad only connects to Edge and 3G doesn't connect easily whatsoever. Tried resetting rebooting & just about everything. 3G comes on it's own  and goes back to edge tried the same sim card on the iPhone 4S and 3G works (tried in the same location). Why can't the iPad just have an enable 3G button under network?? Anyways will try to restore later on this week and will let you know. Hope this bug fixes!

  • 34. Re: iPad 3 is not connecting to 3G service internationally
    1aRa Level 1 Level 1 (0 points)

    After updating to 5.1.1 I am able to connect to 3G on Docomo here in Japan. I am not trying to "rub it in" but the update fixed the issue here in Japan and has been working for an hour now. The only complaint is that it takes about 3 mins to connect to the network after restarting.

     

    I did call apple a lot until they connected me to a "senior technician" which was nice to talk to someone that actually knew you could use the iPad3 on something other than 4G in the US. I had to do a lot of explaining to two different technicians but I think it worked out. Thanks.

  • 35. Re: iPad 3 is not connecting to 3G service internationally
    ctajbm Level 1 Level 1 (0 points)

    Update

     

    Got a call from AppleCare this week and they were very helpful. They had been monitoring my posts and the engineering team wanted to get some detailed information from my iPad. The AppleCare tech sent me an email with an attachment. The attachment, when opened on my iPad, added a telephony logging option under the cellular data menu. He then had me do the logging with both my LIME (Cable & Wireless) and Digicel SIMs and after syncing my iPad with iTunes I emailed him both sets of log files. Hopefully this will provide the engineers with some helpful information as to why my new iPad + Cellular, running iOS 5.1.1, only connects to LIME via 3G and Digicel via Edge.

  • 36. Re: iPad 3 is not connecting to 3G service internationally
    kokopo Level 1 Level 1 (0 points)

    Hi,

     

    I've got a IPad 3 and have have same problem, not connecting to 3G. Just upgraded to 5.1.1 but did not fix the problem. I'm with Digicel in Papua New Guinea. Whilst in Australia same sim would roam happily on the Telstra network on 3G, but here in PNG only get edge.  If i put this sim in my iPhone immediately on 3G.  And if i put the sim from IPhone, which always gets 3g, in the IPad is only Edge. So it's a IPad and Digicel issue.  Seems to be same problem as ctajbm.

     

    Hopefully Apple and/or Digicel solve this problem. Not sure much point in contacting Digicle here in PNG, they didnt respond to previous email. Suspect needs to be solved by one of the other major Digicel operations. 

  • 37. Re: iPad 3 is not connecting to 3G service internationally
    kokopo Level 1 Level 1 (0 points)

    Have to love the Internet. Within a hour of posting the above I get an email from Digicelhaiti with a special offer. They seem bit more proactive than Digicelpng. If only they could get my iPad to connect to 3G.

  • 38. Re: iPad 3 is not connecting to 3G service internationally
    vernes Level 1 Level 1 (0 points)

    been having the same problem too.  my ioad won't connect to 3g even though i'm sure there is 3g signal in my area.  Apple can just add the option "3G Only" and this should solve the issue.  but of course they won't do it...

  • 39. Re: iPad 3 is not connecting to 3G service internationally
    Parthiban Natarajan Level 1 Level 1 (0 points)

    Mohit. Facing the same problem here. I hope you're from India too. I'm using BSNL's 3G. I received 3G connection for this morning and it turned to EDGE this evening. It wouldnt turn back to 3G eventhough I use it in the same place. Moreover,When I used the same SIM with a data card and I'm getting 3G with that connection but not on my iPad 3. Please let me know if this issue gets resolved.

  • 40. Re: iPad 3 is not connecting to 3G service internationally
    y@sh Level 1 Level 1 (0 points)

    Hi there Parthiban,
    I too was using an MTNL sim card in Mumbai and was facing the same issue in the beginning. Put the same sim on my iphone and was getting 3g in the same place.
    Restoring or anything didnt work for me neither, it was just that with time automatically I got 3g and was stable afterwards. Just let the ipad be, trust me use it in edge if you have to but itll automatically change to 3g. it worked for me it will for you. Just make sure you have the latest firmware installed and you have the correct network settings check from BSNLs site it you want.

  • 41. Re: iPad 3 is not connecting to 3G service internationally
    Parthiban Natarajan Level 1 Level 1 (0 points)

    fixed it. Just reset it by erasing all content and setting and set the ipad as a newer one

  • 42. Re: iPad 3 is not connecting to 3G service internationally
    AbelardoBC Level 1 Level 1 (0 points)

    I am from Honduras, Central America and did exactly what Parthiban Natarajan ("Just reset it by erasing all content and setting and set the ipad as a newer one") said and it fix my problem and my Ipad 3 now connects to 3G.

     

    Thank you very much for your post

  • 43. Re: iPad 3 is not connecting to 3G service internationally
    AbelardoBC Level 1 Level 1 (0 points)

    I am from Honduras, Central America and did exactly what Parthiban Natarajan ("Just reset it by erasing all content and setting and set the ipad as a newer one") said and it fix my problem and my Ipad 3 now connects to 3G.

     

    Thank you very much for your post

     

    PS, had exactly the problem describe by msureka

  • 44. Re: iPad 3 is not connecting to 3G service internationally
    msureka Level 1 Level 1 (0 points)

    Ok, so I guess the problem is that with certain operators the 3G works well, and with some, it stays with Edge.

     

    It highly depends upon the signal strength of your particular area. If the signal strength is very good, it will connect t 3G, otherwise Edge.

     

    I switched my operator to Reliance and Airtel, both worked well in 3G, but Mtnl was giving Edge in the same location (India). Nonetheless, the modem firware of iPhone seems to be more powerful than the one in iPad, as even when the signal strength is not very good, it picks up 3G on an iPhone, but iPad won't.

     

    So, the easiest thing for you to do is switch the mobile operator and check if you get 3G.