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Can't log into iChat using AIM account

1864 Views 5 Replies Latest reply: May 10, 2012 11:35 AM by Ralph Johns (UK) RSS
fogharty Calculating status...
Currently Being Moderated
May 9, 2012 12:07 AM

All of a sudden AIM refused to accept my password. When I went to try and reset my password, the alternate email account I had set up is long defunct. AOL is no help, they say there is no information to verify my identity, since the account was set up so long ago there was no option to enter verification info, and they can't delete the account ecause they can't verify, or update my contact infor since they can't verify... etc.

 

So is my only other choice to set up a new AIM account?

 

Is there a better service provider (me.com or google talk) for an IM account?

 

AOL is a PITA.

iMac 2.93 GHz Intel Core i7, Mac OS X (10.6.6)
  • Ralph Johns (UK) Level 9 Level 9 (66,840 points)
    Currently Being Moderated
    May 9, 2012 11:22 AM (in response to fogharty)

    Hi,

     

    With AIM and to a certain extent the @mac.com site for doing Password recovery does work simpler if you have an active email *** one is just sent to you.

     

    Both have a way of doing it "On Line" but this does require that you remember the Security Questions that you answered.

    Not that I have ever thought to check but I am sure the questions have changed over time.

     

    Your Specs say OS X 10.6.6

    In this case to "Keep" those AIM Buddies I would go for an @mac.com name (registration here)

    Keep the password to 16 characters or Less (AIM Server Limits)

    You will need a email address that is not already linked to another Apple ID.

     

    (An iCloud Issued @me.com name will not work in iChat 5.x.x)

     

    Googletalk based on your GoogelMail ID is ok if you have lots of Jabber Buddies that use Macs (iChat or Messages beta) if you want the Video chats and Screen Sharing bits.

     

    If the password at AIM has not been reset it may pay to check if it still works

    Can you sign in here at AIM Settings ?

     

    If you go to Applications/Utilities and open Keychain Access can you look up your AIM Name ?

    (Keep Login top left, Passwords lower left and then look through the list on the right)

    Double click the line to bring up the Info panel

    Tick the Show Password box

    (Enter your Login password and click Allow Once in the dialogue box that appears)

    Is the Password what you think it is ?

    Check the Access tab.

    Is this allowing iChat (or Messages beta) to Access the password ?

     

     

     


    7:22 PM      Wednesday; May 9, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,840 points)
    Currently Being Moderated
    May 9, 2012 1:03 PM (in response to fogharty)

    Hi,


    Suspended Accounts need wading through this

     

    It does include an email address to do this (I would explain you have changed your email as well)

     

    Other IDs

    Start here

    Use the Manage Account option then Forgot ID.

    It will give you suggestion such as your name and other emails you may have used to find other IDs

    Concentrate of the email you were trying to use.

     

    I once discovered I had an Apple ID that contained a space between my first and last name that was a surprise to me.

     

     

     

     


    9:03 PM      Wednesday; May 9, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,840 points)
    Currently Being Moderated
    May 10, 2012 11:35 AM (in response to fogharty)

    Hi,

     

    I have come across the "Manage Account" option not finding what I thought was a Name when looking for Name only.

    I added various emails I thought it might be and tried again.

     

    If you are registering a new @mac.com name then it will reset if the name you chose exists already (BUT it does not tell you that is the reason).

     

     

     

     


    7:35 PM      Thursday; May 10, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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