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rjmsimon

Q: Lion - Canon all in one won't save scans

I recently upgrded to Lion but my Can MP600 all-in-one cannot now save a scan.

 

I have downloaded the latest drivers, deleted and reinstalled the device but it won't save a scan.

 

Any suggestions?

 

Richard

iMac, Mac OS X (10.7.3)

Posted on May 9, 2012 6:51 AM

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Q: Lion - Canon all in one won't save scans

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  • by PAHU,

    PAHU PAHU May 9, 2012 4:00 PM in response to rjmsimon
    Level 6 (16,610 points)
    May 9, 2012 4:00 PM in response to rjmsimon

    If you are using Image Capture to do your scanning and you mean that the Scan button is not available, what you do is after the document overview is performed you need to select the portion of the document you want scanned. This is done by clicking in one corner of the document and then dragging the mouse to the opposite corner. This will make the Scan button available.

  • by rjmsimon,

    rjmsimon rjmsimon May 10, 2012 1:15 AM in response to PAHU
    Level 1 (0 points)
    May 10, 2012 1:15 AM in response to PAHU

    I normally click a desk top icon called MP Navigator 3 and then click 'One Click' and 'Save as PDF File'. The software then shows calibration, follwed by Screening and finally 1 document copied.

     

    But when I press Exit (which used to comple the process allowing me to save the scan to my iMac) I get the following - Unable to save file. The system cannot find the path selected.

     

    Not sure what to do now - any further thoughts would be helpful.

     

    Thanks, Richard

  • by PAHU,Solvedanswer

    PAHU PAHU May 10, 2012 1:29 AM in response to rjmsimon
    Level 6 (16,610 points)
    May 10, 2012 1:29 AM in response to rjmsimon

    Thanks for the reply. When you click on "Save as PDF file" and the PDF window appears, in the section "Save Settings" there is the "Save in:" section. This will show you where the scanned file will be saved to. By the sounds of the error message, the location that is selected cannot be located. So click on the Browse button and choose a folder where you would like your documents to be scanned to. By default this will be the MP Navigator folder located in the Pictures folder, but you can select another folder of your choosing. Once you have done this, click the Apply button to save the change and then click the Scan button to see if this works for you.

  • by rjmsimon,

    rjmsimon rjmsimon May 10, 2012 1:55 AM in response to PAHU
    Level 1 (0 points)
    May 10, 2012 1:55 AM in response to PAHU

    Thanks for your help - problem niow solved.

     

    Regards, Richard