peter179

Q: For weeks I am having trouble updating my apps from the App Store, I have tried everything loggin out, restarting the computer up to uninstalling App Store, what to do?

LMP numeric keypad, Mac OS X (10.7.3), connecting through bluetooth

Posted on May 10, 2012 1:25 AM

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Q: For weeks I am having trouble updating my apps from the App Store, I have tried everything loggin out, restarting the computer up ... more

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  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit May 10, 2012 10:59 AM in response to peter179
    Level 10 (122,900 points)
    Apple Music
    May 10, 2012 10:59 AM in response to peter179

    HI Peter ...

     

    Sometimes deleting an app then reinstalling will reinstall the app with the latest version available.

     

    You need to use a utiity to do this so that all the associated files are removed, not just the app itself.  >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com

     

     

    Then re download the apps. You will not be charged again and make sure to use the same Apple iD used for the oroginal purchases.

     

    How to re download apps from the Mac App Store:

     

    Open the App Store. From the menu bar click Store > Sign In

     

    Click Purchases from the top of the App Store window.

     

    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.

  • by peter179,

    peter179 peter179 May 10, 2012 11:43 AM in response to Carolyn Samit
    Level 1 (15 points)
    May 10, 2012 11:43 AM in response to Carolyn Samit

    I have tried this also without result. The funny thing is that I can buy new Apps paid or free.  At first I get error code 13 then I have to enter my password to end up with error code 100. So problem sadly not solved. I use MacKeeper to uninstall an app.

  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit May 10, 2012 12:06 PM in response to peter179
    Level 10 (122,900 points)
    Apple Music
    May 10, 2012 12:06 PM in response to peter179

    MacKeeper is the problem Peter. It's a so called Mac "cleaner" utility that is causing major problems for Mac users.

     

    And never use an app removal utility unless it's specifically designed to uninstall Mac apps like the one I posted previously.

     

    Get rid of MK  >  Uninstalling MacKeeper

     

    Results of an ASC forum search for MacKeeper >  Community Search: Apple Support Communities

     

    Your Mac runs maintenance for you. No need to use third party "cleaning" apps.

     

     

     

     

     

    edited by:  cs

  • by peter179,Solvedanswer

    peter179 peter179 May 11, 2012 2:58 AM in response to Carolyn Samit
    Level 1 (15 points)
    May 11, 2012 2:58 AM in response to Carolyn Samit

    Thanks,

     

    I have removed MacKeeper completly including from my TimeCapsule. I have just updated three apps in a whizz.

     

    Peter