Hey guys, i just unboxing my new ipad, later i find a defect, like scratch and flaw on the side (alumunium). I am sure it's not my fault. It was never hit anything. What should i do? Since new ipad isn't release yet in my country (i bought it from US when im holiday). Thats very bothering me..
I agree. They MIGHT accept it as 'out of the box' damage, they might also believe that you scratched it. Unfortunately it's your word against theirs. Can't hurt to ask, and ask nice, but be ready to be told 'sorry'.