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Spinning beach ball won't force quit

2486 Views 20 Replies Latest reply: May 14, 2012 4:01 AM by R C-R RSS
  • WZZZ Level 6 Level 6 (11,880 points)
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    May 13, 2012 10:13 AM (in response to Junieart)

    As a rough test, are the scroll bars invisible until you bring the mouse over or near where they should be? This is a Lion only feature.


    I think B is onto the most likely explanation. If some tech had done this for me without asking, I'm not sure I would have regarded it as a "favor." I noticed she put it in quotation marks.

  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    May 13, 2012 10:17 AM (in response to Junieart)

    Before we get into the specifics of your situation, this may help.



    If you need to force quit an application, you can open Activity Monitor in Utilities, highight the app and select Quit Process.

  • Ronda Wilson Level 8 Level 8 (40,560 points)
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    May 13, 2012 5:57 PM (in response to WZZZ)

    Also, sometimes even if the beachball is spinning, you can go to the Apple Menu and select Force Quit there.

  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    May 13, 2012 7:16 PM (in response to Ronda Wilson)

    Hi Ronda, long time no see. Went to your profile to see where you've been hanging out. Photo of threatening dark clouds over cornfield and silos (I guess) in distance is awesome.

  • R C-R Level 6 Level 6 (13,830 points)
    Currently Being Moderated
    May 14, 2012 4:01 AM (in response to Junieart)

    Junieart wrote:

    Well, all very interesting considering when I got my computer back, I tripled-checked to make sure Snow Leopard had been installed by reading About This Mac. Sure enough, it had been. And through the months would check it. And sure enough, it read Snow Leopard.

    One (unlikely) possibility here is that somehow the drive was partitioned & Snow Leopard was installed on one partition (set as the default startup disk) & Lion on the other partition. If somehow the startup partition was changed (like with a PRAM reset) you may now be booting into Lion. If this is true Disk Utility should show the partitions or if you start up with the option key held down, you should see a choice of OS versions to start up with.


    So my conculsion is that when Apple did a software update, it installed Lion because I sure did not install.

    Software Update cannot install a different OS version. Lion is a paid upgrade, not an OS update. As already mentioned, you can open System Preferences > Software Update & click on the "Installed Software" tab. This will show you everything that Software Update installed, the version, & the date it was installed. What if anything does it show on or about the date that you first noticed the change to Lion?


    Also, from the Apple menu, choose "App Store…" When it opens, log into your account if necessary & then click on the "Purchases" icon at the top of the window. Do you see anything about Lion mentioned there?

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