Currently Being ModeratedMay 11, 2012 10:31 AM (in response to USACCTV)
Is it happening with 4G on Android? Have you contacted IBM? Updated to the latest version of traveler and notes on the server?
Currently Being ModeratedMay 11, 2012 10:46 AM (in response to gyrhead)
We did not try on a Android, no. We have posted this issue with IBM but they are not sure but feel it is lilely an iPad issue, since it connects on Wifi, but not on the Verizon or AT&T 4G or 4G-LTE. (perhaps a security issue?) We do have the latest versions of Traveler and Notes on the Domino Server, yes.
Currently Being ModeratedMay 11, 2012 11:57 AM (in response to USACCTV)
To get IBM to budge you may have to try traveler on 4G on android. If it doesn't work it will be an IBM problem, if it does work then your troubleshooting starts to focus on the Apple side. Would be interesting to see if folks are having exchange activesynch issues with 4g connections........
Currently Being ModeratedMay 12, 2012 6:24 AM (in response to gyrhead)
OK - ITried it on a 4G Android and it works. Also, it still works fine on the iPad 2 which is what I used it on since owning an iPad 1 and iPad 2. No problem there. This started with the purchase of an iPad 3?
Currently Being ModeratedMay 14, 2012 4:11 AM (in response to USACCTV)
I don't believe the iPad2 supported 4g, but with Traveler working with Android on 4G it appears that you will need to contact an Apple engineer and IBM support to drill down into the issue.
Currently Being ModeratedMay 14, 2012 8:31 AM (in response to gyrhead)
What is the best way to contact an Apple Engineer and get them on this as IBM says no issue as they simply provide access thru normal web ports and if you vcan connect from other devices, it's not a Traveler issue?
Currently Being ModeratedMay 14, 2012 8:40 AM (in response to USACCTV)
I contacted my sales person first and they gave me the contact. I am in education.
Could also try
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Currently Being ModeratedMay 22, 2012 10:22 AM (in response to USACCTV)
Have you tried connecting to your network with a Cicso VPN App first ?