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Helpful answers
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May 14, 2012 9:04 AM in response to ken10820by a brody,★HelpfulYes, it is called Erase and Install. Typically not necessary. The first step is to backup your data at least twice:
https://discussions.apple.com/docs/DOC-1992
Once done, we can look at what may be slowing you down.
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May 14, 2012 9:13 AM in response to a brodyby ken10820,Thank for the response. Where would I find details about Erase and Install. Also - you say "typically not necessary" - what should I do before taking this step. Do you recommend Maccleaner or something like that?
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May 14, 2012 10:11 AM in response to ken10820by a brody,Nope...First backup your data, then we'll talk.
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May 14, 2012 11:00 AM in response to ken10820by ds store,What is your Mac model (iMac 7,2 for instance), how much RAM and what operating system are you running.
Look under the Apple menu for details.
Use this to help you understand backup methods,
I'd advise the Basic Emergency Quick Copy method for now as your reporting problems, later if your machine is well then setup a TimeMachine drive or bootable clone.
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May 15, 2012 5:51 PM in response to a brodyby ken10820,Sorry for the delay - two copies of backup done and I have Time Machine.
Hardware Overview:
Model Name: iMac
Model Identifier: iMac5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 667 MHz
Boot ROM Version: IM51.0090.B09
SMC Version (system): 1.9f4
Serial Number (system): W8******VUV
<Edited by Host>
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May 15, 2012 5:55 PM in response to ken10820by a brody,First off, the serial number is never necessary on the forums and a moderator has been informed to edit it. It is a late 2006 iMac, which is capable with 1 GB of RAM of taking on Snow Leopard, if you use the retail installer disc.
It can also compatible with every retail release of 10.5, and shipped with some version of 10.4 that is labelled iMac Intel. The retail 10.5 disc looks like
and the retail 10.6 looks like
. Only those three discs can erase and install Mac OS X directly. Before you go that route, do you still have a retail 10.5 to work with? If you do, you can attempt boot off it with the startup manager in this article https://discussions.apple.com/docs/DOC-2532 and select the language, and go to the Utilities menu. From it you can repair disk using the Disk Utility's First Aid section. If that repair disk is not able to repair disk, purchase Alsoft Disk Warrior. And if it can't repair the disk, you may be forced to replace the hard drive. If the disk can be repaired, make sure it isn't too full*: http://www.macmaps.com/diskfull.html and that permissions have been repaired with Applications -> Utilities -> Disk Utility. And lastly, you have addressed the Flashback malware, which was just addressed for 10.5.8 as of yesterday: https://discussions.apple.com/docs/DOC-3261
If it is still running slow, then the question is, what is running slow? And what software are you trying to run on your system?