281 Views 1 Reply Latest reply: May 24, 2012 8:40 PM by Bilbo_cheshire
sad face icon mean hardware failure.
Have you tried Hard Reset, bearing in mind charging time.
- After charging till full charge, at least 2 hours (preferably 4 hours)
- Toggle the Hold switch, make sure you dont see the red mark when you do the next step
- Reset the iPod -> Press Menu and Center button simultaneously for about 10 secs or till the Apple Logo comes ON
- Then release the buttons
- Select your preferred language.
Here is the Apple support Article on the 5Rs