HT1349: How to find the serial number of your Apple hardware productLearn about How to find the serial number of your Apple hardware product
Currently Being ModeratedMay 14, 2012 5:31 PM (in response to leeannjh)
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you've gone through ALL the troubleshooting steps and you're still having problems, there's really not much left to recommend. You'll need to bring your phone into Apple for evaluation.
Best of luck.
Currently Being ModeratedMay 14, 2012 5:49 PM (in response to gdgmacguy)
I've tried all the "troubleshooting" items that one can find on the internet. To no avail. Apple store is not very close to me. I've done everything except restore as a new device. Does that often work?
Anyone have experience as to what a trip to the Apple store to fix this usually would cost?
Currently Being ModeratedMay 14, 2012 7:59 PM (in response to leeannjh)
If you're in warranty there will be no charge. If you're out of your warranty period, out of warranty exchange is $149.