Skip navigation

Time Zone Incorrect On Web Mail (UK)

1816 Views 18 Replies Latest reply: Sep 20, 2013 5:48 AM by Cabbagetown RSS
1 2 Previous Next
Nathan Hill1 Level 1 Level 1 (0 points)
Currently Being Moderated
May 9, 2012 6:03 AM

When I access my iCloud e-mail via the web the time stamp for e-mails is completely wrong.  Have gone and checked the time zone setting and this is set correctly (also switched back and forth between time zones).  Time stamps on ios devices are correct and think this has only manifested itself today 8 may 2012.  Anyone else having this issue?

iMac 27", Core i7, 2TB, 8GB Mac OS X (10.6.2), Mac OS X (10.6.2)
  • rcar2000 Calculating status...
    Currently Being Moderated
    May 9, 2012 7:08 AM (in response to Nathan Hill1)

    Yes, I am in the US (EST) and having the same issue.  My email has PST time stamps.

  • mkfromlondon Calculating status...
    Currently Being Moderated
    May 9, 2012 9:12 AM (in response to Nathan Hill1)

    Yes I am too. I've tried everything. It's yet another problem on icloud I can't solve.

  • jenniferfromleawood Calculating status...
    Currently Being Moderated
    May 10, 2012 6:56 AM (in response to Nathan Hill1)

    I am also having the same issue since yesterday morning (May 8). I am in the US, CST and all of a sudden my email in icloud switched to PST time stamps. I've checked/tried everything I can think of. Time Zone settings on all devices and icloud are on CST. My ios devices are all correct time stamps. Interestingly, my icloud calendar is also showing the correct CST time stamps. So it's only affecting the icloud email.

  • bobcrossley Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 10, 2012 8:28 AM (in response to Nathan Hill1)

    Same here. Set and reset time zone but still thinks I am on Pacific Time and not UK time though it lists me as being on UK time. Mail and iOS are correct.

  • GeoGeo09 Calculating status...
    Currently Being Moderated
    May 10, 2012 8:06 PM (in response to Nathan Hill1)

    Same issue here.  Eastern time zone US is designated in settings.  Getting west coast timestamp on emails.

  • stev-o Calculating status...
    Currently Being Moderated
    May 11, 2012 7:07 AM (in response to Nathan Hill1)

    me too! had this problem for past week, tried looking for a solution haven't found one. is Apple going to step to the plate and give us a fix?

  • frankiefinbar Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 13, 2012 11:49 AM (in response to Nathan Hill1)

    I have had exactly the same problem, for about the same time. Bizarrely enough, the time seems OK when I look at Mail on my iPod.

  • bobcrossley Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 13, 2012 3:43 PM (in response to Nathan Hill1)

    The time is fine on the iPhone and iPad and on Mail on the Mac. It is just iCloud messeage timestamp that thinks i live on the other side of the world

  • taralastair Calculating status...
    Currently Being Moderated
    May 13, 2012 4:08 PM (in response to Nathan Hill1)

    I have this problem too.  So I tested sending an email from my iCloud webmail to my iCloud email and also another of my email accounts.  Date/time shows correctly when the email is viewed in an email client (Outlook).  Also the me.com email viewed on my iPod Touch views correctly.  However, look at it in the Inbox in iClould webmail and it shows the time/date format as if I am in like California or something.  I am in New Zealand so it shows as yesterday.  This is rather annoying.  As others have mentioned my location is correctly set in iCloud.  I have even tried changing it and then reselecting it but to no avail.  So I'm thinking this is definitely an iCloud issue.  It's like the iCloud mail Inbox is defaulting to the server's local time (I am assuming that that is in California).  Please fix this.

  • Che057 Calculating status...
    Currently Being Moderated
    May 14, 2012 12:18 AM (in response to Nathan Hill1)

    I have the same problem since few days !!

     

    I'm living in France (in Metz) and iCloud.com Mail show me a wrong hour (exactly a 9 hours lag) but not in Mail.app or on my iPod Touch.

     

    I've changed the time zone in the account settings, disconnected and reconnected but it has no effect...

     

    Please Apple fix this boring problem !

  • Brian Pierce Calculating status...
    Currently Being Moderated
    May 14, 2012 5:28 AM (in response to Nathan Hill1)

    Hi Nathan-

     

    You wrote: "Time stamps on ios devices are correct and think this has only manifested itself today 8 may 2012."

     

    Same issue here in Eastern Daylight Time (EDT).  I recall problem starting around that date.

     

    iCloud displays Pacific Daylight Time in browser view (Internet Explorer 8.0.7600...).  However all connected devices (mobile, desktop) for the same account display time correctly (i.e. EDT).

     

    I can't seem to locate how to adjust time in Settings (via a device) or Preferences (via the browser).

     

    Regards,

    Brian

  • grahamlaws Calculating status...
    Currently Being Moderated
    May 15, 2012 1:31 AM (in response to Brian Pierce)

    Hi Brian,

     

    Time zone is changed in the iCloud homescreen (where you can see mail, contacts, calendar etc).

     

    • You click on your name (top right), then time zone.

     

    However changing time zone (for me at least) makes no difference.

     

    I am in the UTC time zone (UK), and all my message display as 8 hrs behind. It makes no difference if i select the UTC+8 time zone they still display as 8 hrs behind current real time.

     

    I guess we just have to leave it as feedback - http://www.apple.com/feedback/icloud.html

     

    rgds

     

    Graham

  • Sean P Calculating status...
    Currently Being Moderated
    May 15, 2012 2:42 AM (in response to grahamlaws)

    Yep - Same here (I too am in the UK)

     

    Changing to something else and then changing back to UK makes no difference... how annoying.... but it's only on icloud.com

    Mail on both the iMac and iPhone are fine and displaying the correct time.

     

    Have left feedback for Apple and hopefully they'll sort it soon enough....

     

    Regards,

     

    Sean

  • Fab8 Calculating status...
    Currently Being Moderated
    May 15, 2012 6:35 AM (in response to Nathan Hill1)

    Same issue here in France : time ok on devices but Cupertino time on iCloud.com.

1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (2)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.