CM2010

Q: Fixed my slow iPad Wi-Fi issue, here is what I found...

I believe the iPad may have a issue if the router's QoS (Quality of Service) is enabled. I have a Linksys WRT300N router and when I disabled the QoS my download speed went from ~500Kbps to ~13000Kbps. This QoS setting does is not affecting my iPhone and iPod devices, only the iPad.

I have not experienced any signal issues, so I don't know if this will resolve those issues. I have informed Apple of my findings. QoS is a common feature on many routers, so if you are experiencing Wi-Fi issues please disable QoS in your router and let everybody know if this fixes your problem. Please report back your routers make/model and where to find the QoS setting.

If your were experiencing signal issues and after applying this patch resolves those issues please let everybody know by responding to this thread.

< Edited by Host >

Mini, Mac OS X (10.6.3)

Posted on Apr 12, 2010 6:50 PM

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Q: Fixed my slow iPad Wi-Fi issue, here is what I found...

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  • by Well_Made,

    Well_Made Well_Made Mar 27, 2012 4:52 PM in response to CM2010
    Level 1 (0 points)
    Mar 27, 2012 4:52 PM in response to CM2010

    Apparently nothing has been done to rectify the wifi connection issue, at wife and I purchased two 3rd generation iPads and are frequently being disconnected from our wifi at home and my wife at work is the same. We have Verizon router at home which was recently replaced, regardless, this is isolated to the iPad because we have new 27 inch iMacs, iPhones All running the latest os and even windows 7 running i7 all maintain connection. Love the device but this doesn't seem like a problem that's going away, all these other comments on seemingly the same issue yet a previous model makes me rethink this purchase.

  • by Tux Kapono,

    Tux Kapono Tux Kapono Mar 27, 2012 5:25 PM in response to Well_Made
    Level 1 (80 points)
    Apple Music
    Mar 27, 2012 5:25 PM in response to Well_Made

    What has ended up working for me is ignoring Apple's claim that WMM must be enabled to connect. That's clearly what's causing the slow speeds. My iOS devices do not connect with WMM disabled, but only when using Wireless-N Only. Once I select 'Mixed' (as in Wireless B, G,N) instead, and disable WMM, I'm able to connect at the speeds one would expect to connect at.

  • by DannoMack,

    DannoMack DannoMack Mar 29, 2012 1:02 PM in response to CM2010
    Level 1 (0 points)
    Mar 29, 2012 1:02 PM in response to CM2010

    What about for those of use experiencing slow wireless and frequent disconnects and we don't have QoS on our routers?  I have a 2wire router and 2wire doesn't have QoS.

  • by Tux Kapono,

    Tux Kapono Tux Kapono Mar 29, 2012 2:25 PM in response to DannoMack
    Level 1 (80 points)
    Apple Music
    Mar 29, 2012 2:25 PM in response to DannoMack

    All I can say is try 'Mixed' instead of 'Wireless N Only', and see if your iPad runs on any other Wi-Fi router. If it does, then at least you know it's not isolated to the iPad. Wi-Fi routers are inexpensive and are known to break down pretty frequently.

  • by Mesacathy ,

    Mesacathy Mesacathy Apr 6, 2012 9:15 AM in response to CM2010
    Level 1 (0 points)
    Apr 6, 2012 9:15 AM in response to CM2010

    We have an iPad 2 &amp; an iPad 3 in the house.  The iPad 2 could download a movie in less than 10 minutes while the brand new iPad 3 took all day.  Yesterday I connected my iPad 2 to my laptop and incidentally "restore" it back to the factory status.  It is now just as slow as the iPad 3.  I suspect it has something to do with the newest OS by Apple.

     

    As for trying different ways to solve the slow download problem for my iPad 3.  I have tried them all, but none works.  Here is a list of what I have gone through:

    1.  Took it to the Apple store.  The tech reloaded the software.

    2.  Swapped to another brand new iPad 3.

    3.  Changed the router setting to g only; disabled WMM (there is no QOS listed on my router.)

     

    Both iPads are 16gb wi-fi only.  The router is netgear WRT614 v7.

     

    We bought iPad 3 because the iPad 2 worked so well.  Before Apple can come up with a fix the download problem, I would not recommend anyone to get any iPad.  It has literally taken me several days and nights trying to resolve this.

  • by Tux Kapono,

    Tux Kapono Tux Kapono Apr 6, 2012 9:42 AM in response to Mesacathy
    Level 1 (80 points)
    Apple Music
    Apr 6, 2012 9:42 AM in response to Mesacathy

    The question is, does the iPad 3 have this problem with ANY wifi resource? Or just the one in your home? Wi-fi routers are relatively inexpensive, become obsolete, and tend to break fairly frequently.

  • by Mesacathy ,

    Mesacathy Mesacathy Apr 6, 2012 10:04 AM in response to Tux Kapono
    Level 1 (0 points)
    Apr 6, 2012 10:04 AM in response to Tux Kapono

    The fact that iPad 2 originally had worked so well with our router to begin with until it got restored makes me less concern with router than with the software which came with the restore.

     

    The iPad 3 can get decent download speed (5ookb) at my work if I place it where it can get full bar of reception.  It's not great, but acceptable.  However, if I walk a little further where ther is eve one bar shorter of full, the download becomes crawling again.

  • by Tux Kapono,

    Tux Kapono Tux Kapono Apr 6, 2012 10:09 AM in response to Mesacathy
    Level 1 (80 points)
    Apple Music
    Apr 6, 2012 10:09 AM in response to Mesacathy

    Not that this is the solution for everything, but how old is your router at home? I just spent $30 to replace mine and all the problems of the past are gone.

  • by Tux Kapono,

    Tux Kapono Tux Kapono Apr 6, 2012 10:12 AM in response to Tux Kapono
    Level 1 (80 points)
    Apple Music
    Apr 6, 2012 10:12 AM in response to Tux Kapono

    ps I would think this is your best bet given that you already had your iPad 3 replaced, which btw, is a known issue, but one would think only for iPads that weren't replaced: http://www.macrumors.com/2012/04/05/apple-replacing-and-investigating-new-ipads- with-wi-fi-problems/

  • by Mesacathy ,

    Mesacathy Mesacathy Apr 6, 2012 10:19 AM in response to Tux Kapono
    Level 1 (0 points)
    Apr 6, 2012 10:19 AM in response to Tux Kapono

    Thanks for the tip.  May I ask what model and make is your new router?

  • by Tux Kapono,

    Tux Kapono Tux Kapono Apr 6, 2012 10:27 AM in response to Mesacathy
    Level 1 (80 points)
    Apple Music
    Apr 6, 2012 10:27 AM in response to Mesacathy

    I just got a refurbished Cisco/Linksys e1500 to attach to my existing ActionTec DSL modem. Modems don't really go obsolete at all. Meanwhile, wifi routers will already be replaced by a new faster specification later this year: Apple working to adopt 802.11ac 5G Gigabit WiFi this year

  • by HonoluluBlueFan,

    HonoluluBlueFan HonoluluBlueFan Apr 17, 2012 5:57 PM in response to CM2010
    Level 1 (0 points)
    Apr 17, 2012 5:57 PM in response to CM2010

    Thanks CM2010!  Someone at Apple needs to pay attention to this post. I have a Linksys router and changing the QoS setting changed my download speed from 1 Mbs to 19 Mbs.

  • by Shayosef,

    Shayosef Shayosef Apr 28, 2012 11:29 AM in response to CM2010
    Level 1 (0 points)
    Apr 28, 2012 11:29 AM in response to CM2010

    Thank god !

     

    thanks OP, it drove me crazy.

     

    on cisco e4200 v2 disabling the WWM finaly helped.

  • by ATL_Phil,

    ATL_Phil ATL_Phil May 6, 2012 3:29 PM in response to jtashland
    Level 1 (0 points)
    May 6, 2012 3:29 PM in response to jtashland

    As with most of the others, I disabled WMM on my Netgear WNR834 and speed went from <1MBps down to over 20MBps on my iPhone, iPad - and even a Samsung Galaxy Tab.  All along, my Windows Laptop and hardwired Ubuntu desktop got great performance.

     

    Thank you for the information!

  • by Jesse Diaz,

    Jesse Diaz Jesse Diaz May 15, 2012 8:40 AM in response to ATL_Phil
    Level 2 (200 points)
    May 15, 2012 8:40 AM in response to ATL_Phil

    DO all of you have the WiFI version of the new iPad?  Nad how are you measuring your speed on your LAN???

     

     

    Thanks

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