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Safari doesn't load pages containing html5 canvas on iMac

3229 Views 14 Replies Latest reply: May 19, 2012 5:52 AM by KimAnnika RSS
KimAnnika Calculating status...
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May 2, 2012 1:00 AM

Suddenly Safari either is very slow to load or doesn't load some pages at all.

I have tracked it down to be pages containing html5 canvas element.

 

This happens only on iMac and Macbook Air. It doesn't happen on iPad nor on Safari on a Pc. It will happen on the Mac computer both when the pages are out on the internet and when the pages ar locally stored. It's driving me absolutely mad!

 

I've tried emptying cache both through Safari menu and by removing Safari's Cache.db, I've reset Safari preferences, restarted, and changed DNS to Open DNS (though it seems strange it should be an issue since the problem also occurs when I run the site on localhost).

 

If I open the page directly entering the url in the adressbar it works fine, it is when I try to access it from a link on another page on the site it doesn't load. If I press reload it will load fine. The link from other pages can be either an html <a href="url"> tag or javascript window.location or window.location.href neither works. The weird thing is it worked fine until just yesterday. And it works fine on every other machine except the Macintoshes. WHY

  • Carolyn Samit Level 10 Level 10 (84,200 points)

    Hi...

     

    Possibly an extension. Go to Safari > Preferences > Extensions. If you have any installed, turn that off, quit then relaunch Safari to test.

     

    And try troubleshooting third party plugins > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

     

    And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info.

     

    If the box next to: Open in 32 bit mode  is selected, deselect, quit then relaunch Safari.

     

    And try disbling "Block pop-up windows" in Safari > Preferences > Security

  • Linc Davis Level 10 Level 10 (107,955 points)

    Please post a link to a page you're having trouble with.

  • Linc Davis Level 10 Level 10 (107,955 points)

    Clicking on "View Practices" or "Manage Practices" takes forever to load...

     

    Same here. I'd say your site needs work.

  • Linc Davis Level 10 Level 10 (107,955 points)

    are you too using some kind of Mac?

     

    Safari 5.1.5, Mac OS 10.7.3

  • LilyLC Level 4 Level 4 (2,620 points)

    Clicking on "View Practices" or "Manage Practices" takes forever to load

     

    FYI: It loads fine with OS 10.6.8 and Safari 5.1.2

  • LilyLC Level 4 Level 4 (2,620 points)

    You're welcome.

     

    Just updated to Safari 5.1.5 and all the pages still load quick.

     

     

    Also just before the problem appeared I ran a page with javascript that had me caught in an endless loop of alerts. Got that fixed, but ever since that some pages won't load correclty...

     

    Perhaps that corrupted a preference or some other cache file...

  • stopha6 Calculating status...

    I'm seeing this issue now as well, did you ever resolve it?  I've done all the fixes.  It has to be my user account, if I login as another user on this machine, Safari runs fine. 

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