12 Replies Latest reply: Jun 1, 2012 10:04 AM by Xuan Hai
vrlink Level 1 Level 1 (0 points)

Just upgraded to 10.7.4 and my MacBook Pro (mid 2010) now says "Service Battery". I have

 

  • reset the SMC, with no results
  • completely discharged then recharget the battery, no results
  • Repaired disk permissions, no results
  • Verified the disk, appears to be OK so won't repair it.

 

The battery status was "Good" until I updated. 

 

 

Anyone with the same issue? Any suggestion on how to solve this?


MacBook Pro, Mac OS X (10.7.4)
  • 1. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    leroydouglas Level 6 Level 6 (13,840 points)

    vrlink wrote:

     

    Just upgraded to 10.7.4 and my MacBook Pro (mid 2010) now says "Service Battery". I have

     

    • completely discharged then recharget the battery, no results

     

    Does this mean you recalibrated the battery?

     

    http://support.apple.com/kb/PH4230    Pay attention to #5 :

     

    After your Mac goes to sleep, turn it off or allow it to sleep for five hours or longer.

     

     

     

     

    Additionally: Coconut Battery maybe usful  http://www.coconut-flavour.com/   for more info.

     

    Might try resetting the SMC (system management controler)   http://support.apple.com/kb/HT3964

  • 2. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    vrlink Level 1 Level 1 (0 points)

    Hi,

     

    It all is a lot confusing because in that article and others it says the battery of my MBP (builtin battery) doesn't need to be calibrated.

     

    I actually followed the directions in

     

    http://support.apple.com/kb/HT1490

     

     

    I did that for a Unibody MacBook from 2009 (also builtin battery) that has the same problem since upgrading to 10.7.3 with no results either.

     

    The article you mention seems to be much newer than the one I had initially found, so I'll give it a try again.

  • 3. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    leroydouglas Level 6 Level 6 (13,840 points)

    vrlink wrote:

     

    Hi,

     

    It all is a lot confusing because in that article and others it says the battery of my MBP (builtin battery) doesn't need to be calibrated.

     

    I actually followed the directions in

     

    http://support.apple.com/kb/HT1490

     

     

    reference from your post above " pre-calibrated "  at time of purchase.

     

    This does not preclude " re-calibrating" as general maintenance.

     

    more info on battery health: https://discussions.apple.com/thread/1764220?threadID=1764220

     

     

     

     

     

    MacBook Pro, Mac OS X (10.7.4), 2.4GHz IntelCore i5 320 HD 8GB RAM ParallelsDesktop6.0

  • 4. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    g8production Level 1 Level 1 (0 points)

    Maybe it's a bug.

    I have a macbook unibody late 2008 (core 2 duo) and when i have upgraded from SL to Lion i have received the same error so i have bought a new battery... now i have not the error but the life of the battery it's very short (3 h).

     

    There is a thread with more of 170 pages about this battery issue https://discussions.apple.com/thread/3194235?start=0&tstart=0

     

    Some people has resolved the bug ressetting the SMC. It not works for me. I think that it is a "core 2 duo bug".

     

    Now i'm installing the 10.7.4 so... stay connected

  • 5. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    Xuan Hai Level 1 Level 1 (0 points)

    I also have this werid problem after 10.7.4 update. My battery health is being reduced day by day. And now i have 24% of battery health :-(

    Reset PRAM: didn't work.

    Reset SMC: didn't work.

    Calibration: didn't work.

    I'm waiting my Mac complete a full charge. I will update this post if it has any change in battery health.

  • 6. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    Xuan Hai Level 1 Level 1 (0 points)

    Update:

    Full Charge: didn't work.

     

    I talk to my friend about this. And How interesting, he also had this bug.

    What the **** is going on ? Relese an update without bugs looks like an imposible mission to Apple

  • 7. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    vrlink Level 1 Level 1 (0 points)

    I've gone through the calibration process two times now and it's only made more damage. Before calibration, even though there was the "Service Battery" warning, I could be around 4-6 hours without connecting the charger. Now since the first calibration, my MacBook Pro won't last 1:45. coconutBattery reports 29% current capacity which is kind of weird considering it says I have only 16 loadcycles.

     

    Has anyone found a way to fix this? BTW, I also reset the SMC the 2nd time I calibrated. No effect ether.

  • 8. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    vrlink Level 1 Level 1 (0 points)

    Update:

     

    The "max charge" keeps going down. It is now at 18%. Before upgrading to OSX 10.7.4, my battery was lasting 4-6 hours unplugged, now it's barely lasting 1 hour or so.

  • 9. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    vrlink Level 1 Level 1 (0 points)

    Another Update: It's holding only 6% of the Design Capacity right now (MBP mid 2010, 18 cycles), sp my battery is lasting 20min.

     

    Again, before updating to 10.7.4 it was lasting almost eternally - 4-6 hours normal use

  • 10. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    Xuan Hai Level 1 Level 1 (0 points)

    In my case, calibration made more damage to the battery. In my opinion, the easiest solution for this problem is replace your old battery with another new one.

    But if you know how a laptop battery structured, you can fix it with a little luck and a lot of skill

     

    Basically, a laptop battery has two main part: battery cell and controller board. You can learn more about it by Google. In my case, the cell was fine (just 32 cycles count). Something was wrong with the controller board after 10.7.4 update.

     

    I removed my battery and gave it for a technician (not Apple "genius"). After 6 hours of waiting and 8$ of charges, my battery is lasting around 160 - 170 mins. Quite good for a cheap solution

     

    Now, i will use that battery with extremly care until i has cash for a brand new battery.

    Hope this reply can help you out

     

    PS: I still have the "Service Battery" indicator

  • 11. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    vrlink Level 1 Level 1 (0 points)

    but what did the technician do?

  • 12. Re: After upgrading to OSX 10.7.4 it says "Service Battery"
    Xuan Hai Level 1 Level 1 (0 points)

    Unfortunately, i really don't know what he did with my battery. I'm a developer not a technican. I'm not sure but maybe he reset my battery EEPROM with special software and adapter ( to connect battery controller board with a PC has that software )

     

    However I don't recommend you do it by yourself since you have no hardware experience. Google and find a technician who offers laptop battery services near you. He will explain everything to you.

     

    Sorry, i can't help you find a good one because i'm living in Bien Hoa City, a small city in Vietnam

    I hope you will resolve this problem soon because when the battery does not charge anymore, Mac will lock down the CPU speed to prevent suddenly shutdown. In my case, it's terrible slow and after a few day ( when the battery does not charge ) my Mac can not boot to OS X

    Good luck for your Mac