Aric Bolf

Q: New iTunes security questions

Hello,

 

iTunes is now asking me to fill in 3 security questions: http://s19.postimage.org/5jz0q6pr7/apple_sec_ques.jpg

 

1. How can i still use iTunes store and NOT use these security questions?

 

Why would i not want to use them? Well, i prefer to use a password only i know, not use insecurity questions like "whats your first car?" It's not hard for a whole bunch of people to know that one. Setting these insecurity questions is just giving anyone that vaguely knows me free and easy assess to my account. I DO NOT WANT THAT!

 

2. How do i make iTunes stop asking my account password every time i want to play songs, download something, or do basically anything in iTunes? It's really irritating to have to put in my password 50 times a week (and nobody else uses this computer.)

Posted on Apr 18, 2012 6:10 AM

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Q: New iTunes security questions

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  • by kassey22000,

    kassey22000 kassey22000 May 13, 2012 2:11 PM in response to Aric Bolf
    Level 1 (0 points)
    May 13, 2012 2:11 PM in response to Aric Bolf

    Boycott Apple iTunes store until the fix this intrusive and stupid practice!.  Once they have this data, no matter how well they claim it is encrypted, it will be data warehoused somehwere and your very very pesonal history in data form can be captured and if used these type of answers for your banking, credit history, or any of the many online services that ask these stupid-*** questions, your identity WILL someday be compriomised! 

    Apple makes enough money to do this in a better, less personal format!

     

    NO MORE MONEY FROM ME!  

  • by powercap,

    powercap powercap May 14, 2012 2:19 PM in response to kassey22000
    Level 1 (0 points)
    May 14, 2012 2:19 PM in response to kassey22000

    i agree im only 15 and most of the questions ive never done like own a car or go to a consert this freaking ruined my day, im going to google there not limitted to only their own products and can be used on outher phones

  • by powercap,

    powercap powercap May 14, 2012 2:23 PM in response to powercap
    Level 1 (0 points)
    May 14, 2012 2:23 PM in response to powercap

    We apologize, but we were unable to verify your account information with the answers you provided to our security questions.

    You have made too many attempts to answer these questions. So, for security reasons, you will not be able to reset password for the next eight hours.

    We can help you reset your security information by sending a message to your rescue email address: cxxx@gmail.com

    DAMMIT APPLE

  • by Jeff Mattox,

    Jeff Mattox Jeff Mattox May 14, 2012 6:00 PM in response to Aric Bolf
    Level 1 (0 points)
    May 14, 2012 6:00 PM in response to Aric Bolf

    How long would it take for them to send the security questions answers to me cuz ive waited 2 days for an email

  • by Frankola,

    Frankola Frankola May 15, 2012 10:36 PM in response to Aric Bolf
    Level 1 (0 points)
    May 15, 2012 10:36 PM in response to Aric Bolf

    I don't have a solid answer that I will remember to most of those questions.  I guess I'm done buying things here.

  • by MarkH356,

    MarkH356 MarkH356 May 16, 2012 12:09 AM in response to Frankola
    Level 1 (35 points)
    May 16, 2012 12:09 AM in response to Frankola

    I've stopped buying from iTunes because I'm so annoyed, but I did think of an easy way to remember answers. Just use the last word of each question as the answer to that question (or maybe the 5th word of each etc). This might have 2 effects, (1) you only have to see the question to figure out the answer and (2) might force Apple to think up something else for security if too many people use this strategy as there will no longer be any security.

  • by NatalieEP,

    NatalieEP NatalieEP May 16, 2012 2:56 AM in response to Aric Bolf
    Level 1 (0 points)
    May 16, 2012 2:56 AM in response to Aric Bolf

    I agree the security questions are not only an invasion of personal liberties,

    have been apparently developed deliberately to trivialize the importance of including security questions with online purchases, and

    are an obvious ploy to infuriate Apple users and therefore reduce sales figures.

     

    My personal approach to consumerism is never return to a shop where the sales assistant was rude to me.

     

    Apple is being very rude to me right now with these inane security questions.

  • by redfish907,

    redfish907 redfish907 May 16, 2012 7:01 PM in response to Aric Bolf
    Level 1 (20 points)
    May 16, 2012 7:01 PM in response to Aric Bolf

    They use the odd questions (agreed that these are rather stupid), because the "easy" question i.e. What's your Mother's maiden name; What city were you born...are easy to find/guess/figure out.  Just ask Sarah Palin how hard it is for someone to find.  Apple is not the only company transitioning away from "simple to answer security questions".

     

    This really isn't a complicated matter.

     

    Pick a pattern/scheme, and apply it to all questions from now on.  There are many explanations for this already on the Internet.

     

    Example: [Random Word] + [Number] + [Color] + [Core Noun in Question]

     

    Word = Buffalo

    Number = 12345

    Color = Red

     

    So for "What year did you purchase your first Apple product?", your answer would be "buffalo 12345 red year".

     

    And for the simple questions (that are insecure) like "What is your mother's maiden name", your answer (now more secure) would be "buffalo 12345 red name"

     

    Pretty easy, and stronger than your simple question answers, since the answers to your questions are fake.

     

    Feel free to continue the complaining

  • by kenny+k,

    kenny+k kenny+k May 16, 2012 7:45 PM in response to Aric Bolf
    Level 1 (0 points)
    May 16, 2012 7:45 PM in response to Aric Bolf

    Longtime Apple user, fan, customer and shareolder. I'm ****** at this nonsense! Fail.

  • by Halloway,

    Halloway Halloway May 17, 2012 4:51 PM in response to powercap
    Level 1 (0 points)
    May 17, 2012 4:51 PM in response to powercap

    I'm 50 years older than powercap but just as angry. I've never used anything but a mac. I remember, many years ago trying to explain to my grandson what my iPod was. He didn't get it. Thought it was a weird grandad thing.

    Now he's 15 and amazed that his grandad had an iPod when he was junior school.

     

    Now, suddenly after hundreds of purchases I can no longer use iTunes. Not only are the security questions as unanswerable to a 65 year old as to a 15 year,  but it is the first time that I can remember Apple treating me as an arsehole.

     

    About four years I thought that Apple were growing so fast they would become the new Microsoft.

     

    Oh dear. The future has arrived.

  • by dowatchagotado,

    dowatchagotado dowatchagotado May 17, 2012 8:24 PM in response to Aric Bolf
    Level 1 (0 points)
    May 17, 2012 8:24 PM in response to Aric Bolf

    Ditto everyone. I too am boycotting. No more iTunes purchases. But I know Apple couldn't give a rats ***. They are the top music seller in the country. The only way they'll change this is if it affects their bottom line. Steve Jobs must be turning over in his grave. Mac was founded on simplicity of use. The policy is, of course, ridiculous.

    Boo Apple!

  • by dowatchagotado,

    dowatchagotado dowatchagotado May 17, 2012 8:31 PM in response to redfish907
    Level 1 (0 points)
    May 17, 2012 8:31 PM in response to redfish907

    Pretty easy? I'm an engineer and that answering scheme didn't even make sense to me.

    It would be incredibly simple if we could just create our own questions. Besides, is your solution really what Apple was expecting their customers to resort to?

  • by dowatchagotado,

    dowatchagotado dowatchagotado May 17, 2012 8:43 PM in response to Dave The Wave 0
    Level 1 (0 points)
    May 17, 2012 8:43 PM in response to Dave The Wave 0

    Dave, then why don't they just ask us to provide three random passwords? If that's truely the case, the questions just confuse the customer -me!

  • by Network 23,

    Network 23 Network 23 May 18, 2012 9:14 AM in response to kassey22000
    Level 6 (12,043 points)
    Mac OS X
    May 18, 2012 9:14 AM in response to kassey22000

    kassey22000 wrote:

     

    Boycott Apple iTunes store until the fix this intrusive and stupid practice!.  Once they have this data, no matter how well they claim it is encrypted, it will be data warehoused somehwere and your very very pesonal history in data form can be captured and if used these type of answers for your banking, credit history, or any of the many online services that ask these stupid-*** questions, your identity WILL someday be compriomised! 

    Apple makes enough money to do this in a better, less personal format!

     

    NO MORE MONEY FROM ME!  

    Geez. It isn't a problem for me. I made up three answers and wrote them down, just as I do for any other site. What's going to protect me? I don't answer the questions the same way on every site. Go ahead and compromise the Apple database...the answers you get won't help you get into my bank account because I used and wrote down different answers here. It's the best way to do this on any site.

    (I keep the answers in a password-protected spreadsheet)

  • by kenny+k,

    kenny+k kenny+k May 18, 2012 9:36 AM in response to Network 23
    Level 1 (0 points)
    May 18, 2012 9:36 AM in response to Network 23

    Having to write down and store answers is certainly a functional workaround. But, if I wanted that kind of customer/user experience, I'd be running Windows. I expect better from Apple.

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