Skip navigation

there is no connected camera

15792 Views 10 Replies Latest reply: Dec 3, 2013 8:40 AM by EZ Jim RSS
hussainfrommaldives Level 1 Level 1 (0 points)
Currently Being Moderated
Sep 15, 2011 8:26 AM

there is no connected camera

MacBook Pro, Mac OS X (10.6.8)
  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Sep 16, 2011 11:26 AM (in response to hussainfrommaldives)

    Hi,

     

    It would be really helpful to us to be able to help you if we knew what says there is no camera connected.

     

    Photo Booth ?

    iChat ?

    Some other app ?

     

    What have you done to try and fix it ?

     

     


    7:26 PM      Friday; September 16, 2011


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Sep 17, 2011 12:33 PM (in response to hussainfrommaldives)

    Hi,

     

    So I take it you have not tried Photo Booth or that you do not open it regularly and therefore have no idea if Photo Booth reports a Camera or not.

     

    In your words iChat does not work because you cannot get iChat to say there is a camera there

     

    As you did not answer what you have tried to fix it I am left with the conclusion you have done nothing.

     

    Read this

    It has various sections at the bottom for different Mac models.

    Find your instructions  and Reset the SMC/PMU

     

    You have marked the Thread and my post in particular as the Correct answer.

    There was no answer in my post.

     

     


    8:32 PM      Saturday; September 17, 2011


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • NightNinjaPDX Level 2 Level 2 (255 points)
    Currently Being Moderated
    Apr 30, 2012 1:32 AM (in response to hussainfrommaldives)

    I am running into the same problem with iChat and Photobooth.  How did you fix it?  I have the Early 2011 MBP.

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    Apr 30, 2012 1:05 PM (in response to NightNinjaPDX)

    Hi,

     

    On the whole it is a question of checking whether different apps work with the camera.

    Could be a Flash based web site to try it in a Browser.

    Could try Photo Booth,

    iMovie,

    Quicktime X (or Quicktime 7 with a Pro key)

     

    If none work then check the System Profiler/System info  (Apple Menu icon and then hold the ALT key) and see if in USB the Internal iSight is seen.

     

    Most of this is in the Apple article Trouble Shooting iSight

     

    After running through those steps the article suggest an SMC/PMU reset and provides a Link to this.

    (which I listed on the 17th September)

     

     


    9:05 PM      Monday; April 30, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • meganfromin Calculating status...
    Currently Being Moderated
    May 15, 2012 5:42 PM (in response to Ralph Johns (UK))

    and if the internal isight is not seen..?

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    May 16, 2012 4:26 AM (in response to meganfromin)

    meganfromin wrote:

     

    and if the internal isight is not seen..?

    • If Apple's http://support.apple.com/kb/HT2090

       suggestions do not help you, (are you certain that you

       used the correct "reset" procedure?), yours is most likely a

       hardware problem that will require a professional fix. 

       Unless you have a current backup, make one now.

      Then use the final "Troubleshooting" suggestion:

     

    "... contact Apple or an Apple-Authorized Service Provider for service."

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.7.4

  • Ralph Johns (UK) Level 9 Level 9 (66,835 points)
    Currently Being Moderated
    May 16, 2012 12:18 PM (in response to meganfromin)

    Hi,


    AS EZ Jim says if you have done the checks and then looked in System Profiler then the Trouble Shooting link I gave earlier and EZ Jim's HT2090 link are the same place.

     

    This Trouble Shooting iSight/HT2090 link lists doing an SMC/PMU reset to try and get the Camera to be recognised by the System Profiler/Information app.

     

    If that does not work then it is as EZ Jim quotes ....

    Time for an Engineer.  (Service Provide/Store/Genius or more involved digging about in the innards)

     

     

     

     


    8:18 PM      Wednesday; May 16, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.7.4),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 4everxxxxxxxxx Calculating status...
    Currently Being Moderated
    Dec 2, 2013 9:49 PM (in response to hussainfrommaldives)

    Can apple please fix the problem asap?  This problem existed since I updated the second update of mountain lion, and I was expecting apple would solve the problem in mevericks but obviously they didn't do anything.  Apple, please solve the problem, your users are suffering!

     

    Thanks

  • EZ Jim Level 7 Level 7 (21,255 points)
    Currently Being Moderated
    Dec 3, 2013 8:40 AM (in response to 4everxxxxxxxxx)

    4everxxxxxxxxx wrote:...Apple, please solve the problem...

     

     

    You are NOT writing to Apple here.  Most who post here are merely users like you.  Apple offers this forum to allow users to help each other.  You will find additional helpful info in the tutorial pages starting withhttp://discussions.apple.com/static/apple/tutorial/etiquette.html

     

    • For one on one help from Apple, contact your Apple hardware vendor or use on-line options like http://www.apple.com/support/macbookpro/contact/

     

    • To offer Apple product comments or improvement suggestions directly to Apple, use the appropriate Product "Feedback" from this list: http://www.apple.com/feedback/

     

    You are unlikely to get a direct response from your "Fedback", but you can be certain that the responsible Apple people will see your input for consideration in future product development.

     

     

     

     

    Message was edited by: EZ Jim

     

     

    Mac OSX 10.9

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.