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iPod Touch 4G: sometimes touch screen lags or doesn't work?

3560 Views 6 Replies Latest reply: Feb 20, 2013 8:45 PM by kate529 RSS
Corred Calculating status...
Currently Being Moderated
May 15, 2012 6:34 AM

I got a 32GB 4G iPod Touch on Saturday and since then, sometimes the screen acts weird. I don't know if the screen is too sensitive or broken or whatever the problem may be.

 

For example, I touch an app and it will either just not respond or think that I pressed a different app. If I put it in sleep mode, then it's fixed sometimes, but then when I fix it the problem just comes back again.

 

Sometimes when I type, it presses the wrong key, or for some reason, the top keys will not work and instead close the typing menu, so for example, since "p" is at the top of the keyboard, when I hit "p", the keyboard closes. I have weird problems similar to this on other apps, for example, in Words With Friends, the top half of the screen doesn't really work unless you zoom out all the way, which is weird and I have no idea why that happens. In 100 Floors, sometimes the touch screen works and sometimes it doesn't.

 

When I reset or turn off the iPod, again, sometimes it works and sometimes it doesn't. On iTunes, I have the update 5.0.1.

 

What is the solution to this annoying problem?

 

EDIT: One of the solutions listed by Apple is:

  • If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.

 

I have a protective case around the iPod, but not on the screen itself, but I don't see how this could affect the touch screen. Could this impact the touch screen?

 

KEYWORD: SOMETIMES

 

Message was edited by: Corred

iPod touch, iOS 5.0.1, iPod touch 32GB 4G, 5.0.1 in iTunes
  • AnaMusic Level 9 Level 9 (55,185 points)

    Try this...

     

    Turn the iPod Off...

     

    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...

     

    Wait for the Apple logo to Appear and then Disappear...

     

    Usually takes about 15 - 20 Seconds... ( But can take Longer...)

     

    Release the Buttons...

     

    Turn the iPod On...

     

    http://support.apple.com/kb/ht1430

  • AnaMusic Level 9 Level 9 (55,185 points)

    You can take it to the Apple Store and ask them to check it for you. Be sure to make an appointment first.

  • kate529 Level 1 Level 1 (0 points)

    I have been having this problem and would love to find out what your eventual resolution was.   Thanks.  

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