Currently Being ModeratedMay 16, 2012 11:25 AM (in response to devnst)
Firmware should not affect it this way. Best bet would be a visit to the apple genius bar and have the techs run some diagnostics and see what has failed...battery, charging/power circuit, or logic board.
Currently Being ModeratedMay 17, 2012 5:37 AM (in response to Ralph Landry1)
Thanks for the reply. I have set up an appointment at the genius bar for tomorrow, hopefully it isn't anything too serious!
Currently Being ModeratedMay 17, 2012 7:28 AM (in response to devnst)
Post the results when you get finished, it is always helpful to hear what the techs come up with on these strange behavior issues. Hopefully it is something really simple.
Currently Being ModeratedMay 22, 2012 7:04 AM (in response to devnst)
If i understand correctly your battery is dead and you cannot bootup because your power supply does not charge it nor it powers up your computer properly, i.e. it probably still powers the drives but not the mobo.
That is what i think is going on.
If you have another mac, charge your battery in there and try to see if it is the case.
So I would guess u need power supply board not the motherbord.
Let us know the outcomes.
Message was edited by: gsboris
Currently Being ModeratedJun 4, 2012 2:38 PM (in response to devnst)
Hi all, I finally took my macbook into the apple store and met with a genius. I am really not satisfied at all and I will explain why.
My macbook was working fine until the battery died, it was powered on and functioning etc. and it was just my cord that had the issue (until the battery drained completely). I have seen a lot of posts about macbooks just not turning on until the battery that has died is charged and inserted.
The day of the appointment I took another look at my macbook after leaving it idle for a few days. At this point, the battery has actually expanded and broke out of it's original case. This happened while the battery was drained and the macbook was off and unplugged. From what I have read, this happens all the time with these batteries and there was a program put in place to replace them at one point?
When I got to the apple store, I explained my situation (cord did not light/charge macbook, then macbook battery drains and now it will not turn on) and the tech basically told me that it is for sure the top case and the power button just "doesn't work", so I will need to spend $200 to replace the top case and then they "can go from there". He said it is either the top case or the logic board. I asked him why the logic board just mysteriously "broke" when the battery died. He told me that "these things start in one spot and spread like a cold". I am really disappointed in the service I got from them, he literally asked three questions and then said it is the top case and the logic board and that I need to buy both. It didn't give me any more confidence that this guy was 25 years old wearing a fitted hat at work (like a NY hat or something, and I hate to stereotype but he lived up to it unfortunately).
Also, he made it seem like I needed to pay for the top case first before they would spend any time even looking at my macbook to see what is wrong.. is this correct? You need to purchase a part or they won't open your computer?
Disappointment aside, I believe my next step is to obtain a fully charged battery and use that to start my macbook. I will post what happens if I can find a charged battery. Thanks everyone for the suggestions.
Currently Being ModeratedJul 2, 2012 8:08 PM (in response to devnst)
If your battery did "blow up" like you described, it most likely suffers from what is aclled reverse charging. Basically one of the cells in the battery flips polarity and starts boiling electrolyte. Any battery that does this should not be used and needs to be disposed of.
Currently Being ModeratedAug 11, 2012 4:02 PM (in response to devnst)
Have you been able to come to any resolution? I have the same problem after putting my 7 month old MacBook pro into sleep last night. Dead, no power, nothing.
Currently Being ModeratedFeb 1, 2013 8:15 PM (in response to devnst)
I had the same problem too! I accidentally knocked the power cord off before going to sleep. When I woke up the battery had died. I thought no problem. Just need to plug it back in. But it won't turn on except for a brief flashing of the white LED. I can't believe that it's a coincidence. It's almost as if the SMC is confused. I took it to Apple but they said it was dead. It's 5 years old so they consider it "vintage". I really can't afford another MacBook Pro as I can't even pay the current bills.
I've tried everything, another battery, another power supply, leaving it off for a while, etc. Nothing. I would have accepted it if it had just died while running. But I don't think it's a coincidence that the motherboard fails when the battery died. The probability is just too low.
It's like a CMOS battery dying on a PC laptop and it jumbles the BIOS settings. Except maybe with a MacBook, it's planned obsolescence?
I have two previous laptops that are still going, an IBM T42 after 9 years!
Currently Being ModeratedFeb 2, 2013 2:14 AM (in response to devnst)
You got the wrong "genius." Go to another Apple Store if you can or back to the same one and insist on a different (tier 2) tech. Insisi on them running the full diagnostic suite on your computer which they do for free. The battery expansion problem, as very well described by Dr Dodd, is a big black mark on Apple and they know it. It's actually not their fault really, the bad bateries were made by Sony.
If you stand firm in your position that you bought a new adaptor already and even thought it is out of warranty a battery failure that is causing expansion and possibly could cause a fire is a problem that they quietly (undocumented) have the authority to change out for you out of warranty. You just have to complain loud enough. You might also put a call in to Apple customer relations and get a case number started before you go back to the Apple Store. That will strengthen your position somewhat. The squeaky wheel gets the oil.
My first thought was that your charging circutry had malfunctioned but the expanding battery is clear evidence otherwise. Do not put that battery in any computer it may damage it if it already hasn't.
@gsboris He has already tried several different adaptors including buying a new one he didn't need. It's not the adaptor
@RSChin Same advice for you. If your battery is deforming you just need to complain louder.
Currently Being ModeratedOct 12, 2013 7:30 PM (in response to devnst)
I am having the same problem?
what did you end up doing?
what was the problem?
Currently Being ModeratedOct 13, 2013 7:37 AM (in response to devnst)
I just had the exact same issue. I have had the MacBook for maybe 5 years, and have had 2 power cords since the Apple cord quit working. It looked like I had plenty of battery and then it just died. I thought it had to be the battery. When I took it in to a local person (NOT an Apple store!), he plugged in a new power cord (which I DID purchase from Apple) and in a few minutes, I was back in business. He said the battery really shouldn't be failing in 5 years. No more buying the cheap knock-off cords online for me!
Currently Being ModeratedOct 15, 2013 8:49 PM (in response to devnst)
Very strange situation, last night my MacBook Pro just stopped working. Battery was out and computer was on without it. Green light just stopped lighting. it seems that Apple said Your time is up, you have to buy new computer. I have Macintosh since 1991, and never been on WIN based computer, because of Mac stability and reliability, but after this and some other issues before this one, I have to think what to buy . I wrote this when I saw that 3 of us have same problem in less than week (October 2013.). Today I have to try turn on with some other power cable, but anyway I am dissapointed with this and Apple.
Currently Being ModeratedOct 16, 2013 1:50 AM (in response to Unicolor)
Do you hear something when you put your cord into wall socket? Every time I hear it, but last night this noise dissapeared. After my post and few hours not thinking about it, I thought, it must be up to the cord and In my case it was cord. Not power supply, just cord. Thank God! I took one of my old power supply, and change cord to actual (it can be separated from the unit). Now I hear that noise when put cord into wall socket, and after few seconds green light appeared. I hope this will help some of you!
Currently Being ModeratedOct 16, 2013 6:23 AM (in response to Unicolor)
No, I never noticed any sound when I plug it in. I think the design of the power cord, where it plugs into the computer, was flimsy and that was why it malfunctioned so frequently. I like the new design much better. My husband is using my old MacBook, and he has noticed that it doesn't hold charge well at all, so he's going to get a new battery for it anyway. It looks like the connection is the same on the old and new MacBooks, so you might want to consider buying a new power cord if you have any more issues.