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HT1766: iOS: Back up and restore your iOS device with iCloud or iTunes

Learn about iOS: Back up and restore your iOS device with iCloud or iTunes

HT1766 Trouble Restoring my iPhone 4S

249 Views 0 Replies Latest reply: May 16, 2012 9:55 PM by babysunshine74 RSS
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May 16, 2012 9:55 PM

Apple replaced my phone today due to battery issues. I was told that because it was all backed up on iCloud I could just follow the prompts and it would restore in a matter of an hour or so. Well that was at 10;39 this morning and I still can not get it to restore. I keep getting messeges saying that it lost connection it could not be restored. But it is sitting right next to my internet connection. What in the world can I do? My whole life is on my phone. I need all the infor that is on iCloud. That was the whole purpose of me having it!

iPhone 4S, iOS 5.1.1


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