6 Replies Latest reply: May 16, 2012 10:35 PM by X423424X
scodunca Level 1 Level 1 (0 points)

I've had my 21.5" iMac now for about 2 weeks.  Since then I've had kernel panics almost daily.  Most of the time they happen when I'm not even doing anything, or something lite like web browsing.

 

Processor: 2.5GHz i5

Memory: 12GB

OS: Lion 10.7.3 (I upgraded to 10.7.4, but the panics were more frequent, so I reinstalled 10.7.3)

 

I've had a Seagate external hard drive hooked up via FireWire and a USB hub, both of which I have disconnected; problem continues.

 

Tue May 15 21:28:26 2012

panic(cpu 3 caller 0xffffff80002c266d): Kernel trap at 0xffffff80004da777, type 13=general protection, registers:

CR0: 0x000000008001003b, CR2: 0x000000010ac30000, CR3: 0x0000000000f9d001, CR4: 0x00000000000606e0

RAX: 0xffffff801c5ecfc0, RBX: 0x0000000000000002, RCX: 0x0000000009000000, RDX: 0xffffff8024e2cb20

RSP: 0xffffff8161d03d20, RBP: 0xffffff8161d03d40, RSI: 0x0000000000000002, RDI: 0xffefff8024e16528

R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0x0000000061d00cc4, R11: 0xffffff80002d0025

R12: 0xffffff8024e2cb20, R13: 0x0000000000000000, R14: 0xffefff8024e16528, R15: 0x0000000000000000

RFL: 0x0000000000010282, RIP: 0xffffff80004da777, CS:  0x0000000000000008, SS:  0x0000000000000010

CR2: 0x000000010ac30000, Error code: 0x0000000000000000, Faulting CPU: 0x3

 

Backtrace (CPU 3), Frame : Return Address

0xffffff8161d039e0 : 0xffffff8000220702

0xffffff8161d03a60 : 0xffffff80002c266d

0xffffff8161d03c00 : 0xffffff80002d7a1d

0xffffff8161d03c20 : 0xffffff80004da777

0xffffff8161d03d40 : 0xffffff80004f2a08

0xffffff8161d03d70 : 0xffffff80002fdf8f

0xffffff8161d03de0 : 0xffffff80004f2b22

0xffffff8161d03e90 : 0xffffff8000301b7f

0xffffff8161d03ec0 : 0xffffff80002fa3e4

0xffffff8161d03f30 : 0xffffff800030bb3c

0xffffff8161d03f50 : 0xffffff80005caa7b

0xffffff8161d03fb0 : 0xffffff80002d8363

 

BSD process name corresponding to current thread: launchd

 

Mac OS version:

11D50

 

Kernel version:

Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

System model name: iMac12,1 (Mac-942B5BF58194151B)

 

System uptime in nanoseconds: 4940332704406

last loaded kext at 3641991637911: com.apple.filesystems.afpfs    9.8 (addr 0xffffff7f81091000, size 356352)

last unloaded kext at 130875721253: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f80ae7000, size 65536)

loaded kexts:

com.sophos.kext.sav    8.0.2

com.apple.filesystems.afpfs    9.8

com.apple.nke.asp_tcp    6.0.1

com.apple.driver.AppleIntelProfile    85.2

com.apple.driver.AppleHWSensor    1.9.4d0

com.apple.filesystems.autofs    3.0

com.apple.driver.AppleMikeyHIDDriver    122

com.apple.driver.AudioAUUC    1.59

com.apple.driver.AppleHDA    2.1.7f9

com.apple.driver.AppleMikeyDriver    2.1.7f9

com.apple.driver.AppleUpstreamUserClient    3.5.9

com.apple.driver.AppleMCCSControl    1.0.26

com.apple.driver.AGPM    100.12.42

com.apple.kext.ATIFramebuffer    7.1.8

com.apple.iokit.IOUserEthernet    1.0.0d1

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AppleSMCLMU    2.0.1d2

com.apple.driver.AudioIPCDriver    1.2.2

com.apple.ATIRadeonX3000    7.1.8

com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.5d4

com.apple.driver.AppleLPC    1.5.3

com.apple.driver.AppleBacklight    170.1.9

com.apple.driver.AppleIntelHD3000Graphics    7.1.8

com.apple.driver.AppleUSBCardReader    3.0.1

com.apple.driver.AppleIRController    312

com.apple.iokit.SCSITaskUserClient    3.0.3

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

com.apple.BootCache    33

com.apple.iokit.IOAHCIBlockStorage    2.0.1

com.apple.driver.AppleUSBHub    4.5.0

com.apple.driver.AppleFWOHCI    4.8.9

com.apple.driver.AirPort.Atheros40    502.60.2

com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2

com.apple.driver.AppleEFINVRAM    1.5.0

com.apple.driver.AppleAHCIPort    2.2.0

com.apple.driver.AppleUSBEHCI    4.5.8

com.apple.driver.AppleACPIButtons    1.4

com.apple.driver.AppleRTC    1.4

com.apple.driver.AppleHPET    1.6

com.apple.driver.AppleSMBIOS    1.7

com.apple.driver.AppleACPIEC    1.4

com.apple.driver.AppleAPIC    1.5

com.apple.driver.AppleIntelCPUPowerManagementClient    167.3.0

com.apple.nke.applicationfirewall    3.2.30

com.apple.security.quarantine    1.1

com.apple.driver.AppleIntelCPUPowerManagement    167.3.0

com.apple.security.SecureRemotePassword    1.0

com.apple.driver.AppleProfileTimestampAction    85.2

com.apple.driver.AppleProfileThreadInfoAction    85.2

com.apple.driver.AppleProfileRegisterStateAction    85.2

com.apple.driver.AppleProfileReadCounterAction    85.2

com.apple.driver.AppleProfileKEventAction    85.2

com.apple.driver.AppleProfileCallstackAction    85.2

com.apple.iokit.AppleProfileFamily    85.2

com.apple.driver.AppleBluetoothHIDKeyboard    152.3

com.apple.driver.AppleHIDKeyboard    152.3

com.apple.driver.IOBluetoothHIDDriver    4.0.3f12

com.apple.kext.triggers    1.0

com.apple.driver.AppleAVBAudio    1.0.0d11

com.apple.driver.DspFuncLib    2.1.7f9

com.apple.driver.AppleSMBusController    1.0.10d0

com.apple.iokit.IOSurface    80.0

com.apple.iokit.IOBluetoothSerialManager    4.0.3f12

com.apple.iokit.IOSerialFamily    10.0.5

com.apple.iokit.IOAVBFamily    1.0.0d22

com.apple.iokit.IOAudioFamily    1.8.6fc6

com.apple.kext.OSvKernDSPLib    1.3

com.apple.driver.AppleSMC    3.1.1d8

com.apple.driver.IOPlatformPluginFamily    4.7.5d4

com.apple.driver.ApplePolicyControl    3.0.16

com.apple.driver.AppleHDAController    2.1.7f9

com.apple.iokit.IOHDAFamily    2.1.7f9

com.apple.driver.AppleSMBusPCI    1.0.10d0

com.apple.driver.AppleGraphicsControl    3.0.16

com.apple.driver.AppleBacklightExpert    1.0.3

com.apple.driver.AppleThunderboltEDMSink    1.1.3

com.apple.driver.AppleThunderboltEDMSource    1.1.3

com.apple.kext.ATI6000Controller    7.1.8

com.apple.kext.ATISupport    7.1.8

com.apple.iokit.IONDRVSupport    2.3.2

com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8

com.apple.iokit.IOGraphicsFamily    2.3.2

com.apple.iokit.IOFireWireIP    2.2.4

com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.3f12

com.apple.driver.AppleUSBBluetoothHCIController    4.0.3f12

com.apple.iokit.IOBluetoothFamily    4.0.3f12

com.apple.driver.AppleThunderboltDPOutAdapter    1.5.9

com.apple.driver.AppleThunderboltDPInAdapter    1.5.9

com.apple.driver.AppleThunderboltDPAdapterFamily    1.5.9

com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.0.3

com.apple.iokit.IOBDStorageFamily    1.6

com.apple.iokit.IODVDStorageFamily    1.7

com.apple.iokit.IOCDStorageFamily    1.7

com.apple.iokit.IOUSBMassStorageClass    3.0.1

com.apple.iokit.IOAHCISerialATAPI    2.0.1

com.apple.iokit.IOUSBHIDDriver    4.4.5

com.apple.iokit.IOSCSIBlockCommandsDevice    3.0.3

com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.1.0

com.apple.iokit.IOSCSIArchitectureModelFamily    3.0.3

com.apple.iokit.IOFireWireSBP2    4.2.0

com.apple.driver.AppleUSBMergeNub    4.5.3

com.apple.driver.AppleUSBComposite    4.5.8

com.apple.driver.XsanFilter    403

com.apple.driver.AppleThunderboltNHI    1.3.2

com.apple.iokit.IOThunderboltFamily    1.7.4

com.apple.iokit.IOUSBUserClient    4.5.8

com.apple.iokit.IOFireWireFamily    4.4.5

com.apple.iokit.IO80211Family    412.2

com.apple.iokit.IOEthernetAVBController    1.0.0d5

com.apple.iokit.IONetworkingFamily    2.0

com.apple.iokit.IOAHCIFamily    2.0.7

com.apple.iokit.IOUSBFamily    4.5.8

com.apple.driver.AppleEFIRuntime    1.5.0

com.apple.iokit.IOHIDFamily    1.7.1

com.apple.iokit.IOSMBusFamily    1.1

com.apple.security.sandbox    177.3

com.apple.kext.AppleMatch    1.0.0d1

com.apple.security.TMSafetyNet    7

com.apple.driver.DiskImages    331.3

com.apple.iokit.IOStorageFamily    1.7

com.apple.driver.AppleKeyStore    28.18

com.apple.driver.AppleACPIPlatform    1.4

com.apple.iokit.IOPCIFamily    2.6.8

com.apple.iokit.IOACPIFamily    1.4

 

Any assistance would be great


iMac (21.5-inch Mid 2011), Mac OS X (10.7.3)
  • 1. Re: Frequent Kernel Panics
    X423424X Level 6 Level 6 (14,190 points)

    Try uninstalling the sophos AV stuff.

  • 2. Re: Frequent Kernel Panics
    scodunca Level 1 Level 1 (0 points)

    After I posted this, I did some more research and found people were having issues with the latest version of Sophos.  It's now uninstalled and I'm trying Bitdefender from the App Store.

     

    Thanks for your quick response.

  • 3. Re: Frequent Kernel Panics
    scodunca Level 1 Level 1 (0 points)

    So after 24 hours of not having Sophos on my Mac, I've had 2 kernel panics. Here is the latest log:

     

    Wed May 16 22:52:12 2012

    panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff80002934c8, type 13=general protection, registers:

    CR0: 0x0000000080010033, CR2: 0x000000010b471000, CR3: 0x0000000051f2b02e, CR4: 0x00000000000606e0

    RAX: 0xffffff800dd94c58, RBX: 0xffffff800ca97548, RCX: 0xffffff80008bd800, RDX: 0x0000000000000530

    RSP: 0xffffff816234b590, RBP: 0xffffff816234b5b0, RSI: 0xffffff8008da6600, RDI: 0xffffff80008bdd30

    R8:  0xffefff800e9454a0, R9:  0x0000000000000000, R10: 0x0000000000010a01, R11: 0xffffff80002d0025

    R12: 0xffffff801d5bb008, R13: 0x000000009b000000, R14: 0x00000000000000ad, R15: 0x0000000000000053

    RFL: 0x0000000000010206, RIP: 0xffffff80002934c8, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x000000010b471000, Error code: 0x0000000000000000, Faulting CPU: 0x0

     

    Backtrace (CPU 0), Frame : Return Address

    0xffffff816234b250 : 0xffffff8000220702

    0xffffff816234b2d0 : 0xffffff80002c266d

    0xffffff816234b470 : 0xffffff80002d7a1d

    0xffffff816234b490 : 0xffffff80002934c8

    0xffffff816234b5b0 : 0xffffff800028c069

    0xffffff816234b8c0 : 0xffffff800056e5fb

    0xffffff816234b900 : 0xffffff80002f0a46

    0xffffff816234ba80 : 0xffffff80002f135d

    0xffffff816234bca0 : 0xffffff80002f2405

    0xffffff816234bcd0 : 0xffffff80004ea7a5

    0xffffff816234bda0 : 0xffffff8000318ddd

    0xffffff816234bdf0 : 0xffffff80003103a6

    0xffffff816234be60 : 0xffffff800056148f

    0xffffff816234bef0 : 0xffffff800056184c

    0xffffff816234bf50 : 0xffffff80005caa7b

    0xffffff816234bfb0 : 0xffffff80002d8363

     

    BSD process name corresponding to current thread: backupd

     

    Mac OS version:

    11D50

     

    Kernel version:

    Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64

    Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6

    System model name: iMac12,1 (Mac-942B5BF58194151B)

     

    System uptime in nanoseconds: 13927048949617

    last loaded kext at 3639683480221: com.apple.filesystems.afpfs    9.8 (addr 0xffffff7f81051000, size 356352)

    last unloaded kext at 90976708525: com.apple.driver.AppleUSBUHCI    4.4.5 (addr 0xffffff7f80aa7000, size 65536)

    loaded kexts:

    com.apple.filesystems.afpfs    9.8

    com.apple.nke.asp_tcp    6.0.1

    com.apple.driver.AppleIntelProfile    85.2

    com.apple.driver.AppleHWSensor    1.9.4d0

    com.apple.filesystems.autofs    3.0

    com.apple.driver.AppleMikeyHIDDriver    122

    com.apple.driver.AudioAUUC    1.59

    com.apple.driver.AppleUpstreamUserClient    3.5.9

    com.apple.driver.AppleMCCSControl    1.0.26

    com.apple.kext.ATIFramebuffer    7.1.8

    com.apple.driver.AppleHDA    2.1.7f9

    com.apple.driver.AppleMikeyDriver    2.1.7f9

    com.apple.ATIRadeonX3000    7.1.8

    com.apple.driver.AGPM    100.12.42

    com.apple.driver.AppleIntelHD3000Graphics    7.1.8

    com.apple.iokit.IOUserEthernet    1.0.0d1

    com.apple.driver.AppleSMCLMU    2.0.1d2

    com.apple.Dont_Steal_Mac_OS_X    7.0.0

    com.apple.driver.AudioIPCDriver    1.2.2

    com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.5d4

    com.apple.driver.AppleLPC    1.5.3

    com.apple.driver.AppleBacklight    170.1.9

    com.apple.driver.AppleIRController    312

    com.apple.driver.AppleUSBCardReader    3.0.1

    com.apple.iokit.SCSITaskUserClient    3.0.3

    com.apple.iokit.IOAHCIBlockStorage    2.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

    com.apple.BootCache    33

    com.apple.driver.AppleUSBHub    4.5.0

    com.apple.driver.AppleFWOHCI    4.8.9

    com.apple.driver.AirPort.Atheros40    502.60.2

    com.apple.iokit.AppleBCM5701Ethernet    3.0.8b2

    com.apple.driver.AppleEFINVRAM    1.5.0

    com.apple.driver.AppleAHCIPort    2.2.0

    com.apple.driver.AppleUSBEHCI    4.5.8

    com.apple.driver.AppleACPIButtons    1.4

    com.apple.driver.AppleRTC    1.4

    com.apple.driver.AppleHPET    1.6

    com.apple.driver.AppleSMBIOS    1.7

    com.apple.driver.AppleACPIEC    1.4

    com.apple.driver.AppleAPIC    1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient    167.3.0

    com.apple.nke.applicationfirewall    3.2.30

    com.apple.security.quarantine    1.1

    com.apple.driver.AppleIntelCPUPowerManagement    167.3.0

    com.apple.security.SecureRemotePassword    1.0

    com.apple.driver.AppleProfileTimestampAction    85.2

    com.apple.driver.AppleProfileThreadInfoAction    85.2

    com.apple.driver.AppleProfileRegisterStateAction    85.2

    com.apple.driver.AppleProfileReadCounterAction    85.2

    com.apple.driver.AppleProfileKEventAction    85.2

    com.apple.driver.AppleProfileCallstackAction    85.2

    com.apple.iokit.AppleProfileFamily    85.2

    com.apple.driver.AppleBluetoothHIDKeyboard    152.3

    com.apple.driver.AppleHIDKeyboard    152.3

    com.apple.driver.IOBluetoothHIDDriver    4.0.3f12

    com.apple.kext.triggers    1.0

    com.apple.driver.AppleAVBAudio    1.0.0d11

    com.apple.driver.DspFuncLib    2.1.7f9

    com.apple.driver.AppleSMBusController    1.0.10d0

    com.apple.kext.ATI6000Controller    7.1.8

    com.apple.kext.ATISupport    7.1.8

    com.apple.driver.AppleIntelSNBGraphicsFB    7.1.8

    com.apple.iokit.IOSurface    80.0

    com.apple.iokit.IOBluetoothSerialManager    4.0.3f12

    com.apple.iokit.IOSerialFamily    10.0.5

    com.apple.iokit.IOFireWireIP    2.2.4

    com.apple.iokit.IOAVBFamily    1.0.0d22

    com.apple.iokit.IOAudioFamily    1.8.6fc6

    com.apple.kext.OSvKernDSPLib    1.3

    com.apple.driver.ApplePolicyControl    3.0.16

    com.apple.driver.AppleGraphicsControl    3.0.16

    com.apple.driver.AppleSMC    3.1.1d8

    com.apple.driver.IOPlatformPluginFamily    4.7.5d4

    com.apple.driver.AppleSMBusPCI    1.0.10d0

    com.apple.driver.AppleBacklightExpert    1.0.3

    com.apple.iokit.IONDRVSupport    2.3.2

    com.apple.driver.AppleThunderboltEDMSink    1.1.3

    com.apple.driver.AppleThunderboltEDMSource    1.1.3

    com.apple.driver.AppleHDAController    2.1.7f9

    com.apple.iokit.IOGraphicsFamily    2.3.2

    com.apple.iokit.IOHDAFamily    2.1.7f9

    com.apple.driver.AppleThunderboltDPOutAdapter    1.5.9

    com.apple.driver.AppleThunderboltDPInAdapter    1.5.9

    com.apple.driver.AppleThunderboltDPAdapterFamily    1.5.9

    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.1

    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.3f12

    com.apple.driver.AppleUSBBluetoothHCIController    4.0.3f12

    com.apple.iokit.IOBluetoothFamily    4.0.3f12

    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.0.3

    com.apple.iokit.IOBDStorageFamily    1.6

    com.apple.iokit.IODVDStorageFamily    1.7

    com.apple.iokit.IOCDStorageFamily    1.7

    com.apple.iokit.IOUSBHIDDriver    4.4.5

    com.apple.iokit.IOAHCISerialATAPI    2.0.1

    com.apple.iokit.IOUSBMassStorageClass    3.0.1

    com.apple.iokit.IOSCSIBlockCommandsDevice    3.0.3

    com.apple.iokit.IOFireWireSerialBusProtocolTransport    2.1.0

    com.apple.iokit.IOSCSIArchitectureModelFamily    3.0.3

    com.apple.iokit.IOFireWireSBP2    4.2.0

    com.apple.driver.AppleUSBMergeNub    4.5.3

    com.apple.driver.AppleUSBComposite    4.5.8

    com.apple.driver.XsanFilter    403

    com.apple.driver.AppleThunderboltNHI    1.3.2

    com.apple.iokit.IOThunderboltFamily    1.7.4

    com.apple.iokit.IOUSBUserClient    4.5.8

    com.apple.iokit.IOFireWireFamily    4.4.5

    com.apple.iokit.IO80211Family    412.2

    com.apple.iokit.IOEthernetAVBController    1.0.0d5

    com.apple.iokit.IONetworkingFamily    2.0

    com.apple.iokit.IOAHCIFamily    2.0.7

    com.apple.iokit.IOUSBFamily    4.5.8

    com.apple.driver.AppleEFIRuntime    1.5.0

    com.apple.iokit.IOHIDFamily    1.7.1

    com.apple.iokit.IOSMBusFamily    1.1

    com.apple.security.sandbox    177.3

    com.apple.kext.AppleMatch    1.0.0d1

    com.apple.security.TMSafetyNet    7

    com.apple.driver.DiskImages    331.3

    com.apple.iokit.IOStorageFamily    1.7

    com.apple.driver.AppleKeyStore    28.18

    com.apple.driver.AppleACPIPlatform    1.4

    com.apple.iokit.IOPCIFamily    2.6.8

    com.apple.iokit.IOACPIFamily    1.4

     

    This is ridiculous.  Spend $1200 on a machine, and get a sub-par OS.  I had a MacBook Pro for almost 3 years running Snow Leopard and no issues.

  • 4. Re: Frequent Kernel Panics
    X423424X Level 6 Level 6 (14,190 points)

    Boot from your recovery partition and run Disk Utility ro repair/verify your drives (not repair permissions).

     

    You may want to run Apple Hardware Test.  And possibility also run Rember to check your ram.

  • 5. Re: Frequent Kernel Panics
    scodunca Level 1 Level 1 (0 points)

    Tried the above.  No faults found anywhere.

  • 6. Re: Frequent Kernel Panics
    X423424X Level 6 Level 6 (14,190 points)

    Can you run for a while without any external devices connected orhter than the mouse and keyboard?