Currently Being ModeratedMay 16, 2012 4:22 PM (in response to Hansen554)
Log into your account from a computer and you'll see something like "I forgot my security answers".
Currently Being ModeratedMay 17, 2012 2:56 PM (in response to Sahir123)
Start here... http://www.apple.com/support/appleid/
Currently Being ModeratedMay 17, 2012 7:27 PM (in response to paulcb)
Help--My iphone is not allowing me to download apps without filling out the security questions first. After I filled out the security questions, nothing happens!
This is whats happening:
-Click on the purchase/download button.
-Screen comes up for username/password, entered.
-Screen comes up asking me to create 3 security questions, click ok.
-Sceeen comes up for username/password again, entered.
-Screen comes up requesting 3 security questions, answers, and rescue e-mail. Fill out all and click DONE.
-Screen has two buttons (done and cancel)
click DONE- nothing happens
click CANCEL- goes to desktop screen.
Can anyone assist me?
Currently Being ModeratedMay 30, 2012 11:39 AM (in response to Hansen554)
iTunesStoreSupport. Go here and email them and tell them u can't get past your security questions. They have to physically re set for you so u can choose new questions and answer them. I asked last night and this morning it was re set. Go to iTunes store support and email them. Good luck!
Currently Being ModeratedMay 30, 2012 11:41 AM (in response to Hansen554)
iTunesStoreSupport@apple.com. Email here for help.
Currently Being ModeratedJun 13, 2012 8:47 PM (in response to Hansen554)
I have no idea how to do this either, can anyone help? im trying to use the computer but i need someone to help me through it. Like, walk me through it.