Currently Being ModeratedMay 17, 2012 11:50 PM (in response to Shirleen)
It can only mean that the the computer was not new when it was sold to you. I received mine from the Mexican Apple Store (custom order, so was delivered by DHL) in 9 Dec 2011 and the cycle count was at 1. Capacity was at 7018, and it actually improved after a few cycles, peaking out at 7160. Today, 21 weeks and 24 cycles later, it holds at 7034. According to both coconutBattery and Battery Health, the standard capacity for these Macs is 6900.
If possible, I would complain with the store.MacBook Pro (15-inch Late 2011), Mac OS X (10.7.4), 2.4GHz, 8GB, Widescreen/Anti-glare
Currently Being ModeratedMay 18, 2012 12:06 AM (in response to Courcoul)
Thank you for your reply
I actually brought back to the store a month later (when I realised the loadcycles) and they said that it was a new MBP that they sold me. They said that it is OK to have that kind of cycles and said the APPLE could have done more battery check in my case.
What do you think I should do now ? I really feel very uneasy....I just have this feeling that it is not a
brand new MBP that I am having as well
Currently Being ModeratedMay 18, 2012 12:14 AM (in response to Shirleen)
Check with Apple to ensure it is registered to you and that you are getting the full 12 month base warranty.
No idea what kind of pressure you can bring to bear on the store for having sold an evidently used product labeled as new. In the US, any semi-competent lawyer would be salivating at the possibilities...
Currently Being ModeratedMay 18, 2012 12:19 AM (in response to Courcoul)
I purchased AppleCare together when I bought the MBP and had no problem registering under my name.
Is the age of battery on Coconut Battery accurate ? Can I argue with APPLE based on that ?
Currently Being ModeratedMay 18, 2012 12:37 AM (in response to Shirleen)
Still, are you going to get 3 years or less? Is coverage going to end on 26 Nov 2014 or before? Can check here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
coconutBattery merely displays the info it is gathering from the computer, as also shown in the System Profiler. And any Apple tech can retrieve that info with their diagnostic tools.
Currently Being ModeratedMay 18, 2012 12:59 AM (in response to Courcoul)
I registerd MBP on 10 Dec 2011 cos the shop told me to only register the product after 14 days.
Their reason is that incase should there be any problem with the MBP, the shop will do a instant
1 to 1 exchange for me.
My Applecare expires on 9 Dec 2014 based on APPLE acknowledgement.
Currently Being ModeratedMay 18, 2012 1:42 AM (in response to Shirleen)
I just spoken to APPLE and they said that my MBP is a new one on their record.
My mistake was that I did not check the seal when I purchased it from the authorised Apple reseller.
I just let them go ahead and applied the anti-glare screen protection on MBP immediately without checking.
Guess I have no recourse in this case
Anyway, thank you so much for your time, Courcoul . Appreciate it
Currently Being ModeratedMay 18, 2012 6:31 AM (in response to Shirleen)
After reviewing the results you got from the Warranty link, we can agree that you seem to be all set for now and the only nuisance is the battery's age. But that is covered so, should anything go awry, only irritation will be getting the part replaced. Apple says that if real max charge drops below design max charge (6900) before the battery has 1000 cycles, you are eligible for a new one.
Seeing that you've already discovered coconutBattery, it seems you're pretty much well on the way to wisely managing your resources. With these Macs twin GPUs, you may also want to download and install the gfxCardStatus utility ( http://codykrieger.com/gfxCardStatus ): it displays a i or d in the menubar, indicating which GPU is in use, and you can force the use of one or the other. The AMD Radeon gives stunning fast graphics but eats batteries for breakfast. Another useful tool for keeping an eye on all of the Mac's doings is the iStat Pro dashboard widget ( http://www.islayer.com/apps/istatpro/ ).
Enjoy your Mac!
Currently Being ModeratedMay 18, 2012 6:47 AM (in response to Courcoul)
Hi Good Morning to u Courcoul,
Ok tks ...just hope that the battery will not let me down 1 year down the road :)
I downloaded gfxCardStatus before but am too newbie to know how to appreciate it and uninstalled it subsequently.
I believe iStat Pro dashboard widget will be a little too much for me at present stage as well :(
Anyway, appreciate and thanks for all your help and time so far, Courcoul :)
Have a nice day ahead :)
Currently Being ModeratedMay 18, 2012 7:09 AM (in response to Shirleen)
Heh, heh, it's like when you take the BMW out for a spin the first time, right? Have trouble finding out where the A/C button is amongst the bunch....
Anyway, don't trouble yourself for now, you'll get the hang of things soon enough. And before we know it, there will be the dilemma of whether to keep this kitty or migrate to its soon to be born new brother, Mountain Lion!
Have a good weekend!
Currently Being ModeratedMay 18, 2012 7:22 AM (in response to Courcoul)
Haha.. yup...cannot agree more :)
Meanwhile, I cannot wait for Mountain Lion to come out !!!
Actually, I enjoy using iPad much better than MBP cos it is so much simpler for newbie like me :)
(am using iPad to reply now)
Been nice talking you, Courcoul and a nice weekend to you as well :)