Skip navigation

TS1398: iOS: Troubleshooting Wi-Fi networks and connections

Learn about iOS: Troubleshooting Wi-Fi networks and connections

TS1398 can connect to itunes to update aps

200 Views 2 Replies Latest reply: Sep 4, 2012 12:35 PM by stingrayx RSS
CTP3 Calculating status...
Currently Being Moderated
May 19, 2012 4:38 AM

When trying to update apps, I'm getting an error message that says "can't connect to itunes store".

iPod touch (4th generation), iOS 5.1.1
  • stingrayx Calculating status...
    Currently Being Moderated
    Aug 29, 2012 6:09 PM (in response to CTP3)

    I'm also having this problem on my ipad 3. when trying to connect to the app store for updates, i get the message "cannot connect to itunes store" - i have tried logging out of the app store, quitting the app, and restarting my ipad. the issue persists - can you help?

  • stingrayx Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 4, 2012 12:35 PM (in response to stingrayx)

    I chose to do the following and it solved the problem:

    Connect your iPad to iTunes. Back up and Restore your iPad to the original facotry settings and then restore the iPad to the Back up. When my iPad was back up and running, I was no longer seeing the message "Cannot connect to the iTunes Store" when attempting to update apps through the app store. So it works now.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.