patrickfromuk

Q: IOS 5.1.1. update bug (Volume Control)

This thread concerns IOS 5.1.1. update and the subsequent loss of volume button functionality and use of internal speakers.

 

Please can someone help from the mac team!

 

It's not a jailbreak phone. only purchased in early April on O2. Updated to 5.1.1. yesterday morning and now the volume buttons are virtually redundant!. Here are the symptoms;

 

  1. When the volume buttons are pressed on the home screen i get "ringer" and the speaker symbol appear but nothing more (ie. +/- volume)
  2. When playing back from iTunes with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
  3. When i playback Youtube content with no headphones in, I get nothing through the internal speakers, nor do the volume buttons work, nor is the volume slider visable.
  4. With headphones plugged in sound is audible and volume buttons work.
  5. Whilst using voicemail, (no headphones connected) i can play the message through the speakers and control volume using side buttons.

 

What's the deal Mac Support? I have restored the phone twice and also given the headphone jack a good blow with Servisol Duster 101.

 

Thanks, P

iPhone 4S, iOS 5.1, 5.1.1. upgrade

Posted on May 9, 2012 12:23 PM

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Q: IOS 5.1.1. update bug (Volume Control)

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  • by TechAddict,

    TechAddict TechAddict May 19, 2012 12:13 AM in response to Is_it_just_me
    Level 1 (18 points)
    Photos for Mac
    May 19, 2012 12:13 AM in response to Is_it_just_me

    Yeah, I read this thread and multiple others about this, both here and in other froums.  I'd tried ALL the solutions, reset, restore from back-up, restore new, plugging / unplugging headphones and connecting to docks etc etc.  All failed.  On the way to the window to throw the phone out I stuck it in a Sonos dock I have and bingo.  I am hoping, but not betting, that it will last.

     

    Sounds like an iffy solution though and if It's IOS related I hope they fix it.  In all honesty, Apple device ownership is starting to become a serious PITA to me as of late I am expending hours and often days trying to find ways to ensure that "It just works"

  • by TechAddict,

    TechAddict TechAddict May 19, 2012 11:17 PM in response to TechAddict
    Level 1 (18 points)
    Photos for Mac
    May 19, 2012 11:17 PM in response to TechAddict

    As expected, sound went again.  Had to put it back on dock to bring back.  Unacceptable solution (which isn't actually a solution) for such expensive hardware.

     

    Not waiting for 5.1.2 and the inevitable problem that will bring with something else!!!!

  • by apagnu,

    apagnu apagnu May 20, 2012 10:10 AM in response to TechAddict
    Level 1 (0 points)
    May 20, 2012 10:10 AM in response to TechAddict

    I also suffer from this problem and it annoys the **** out of me.

  • by kulyk,

    kulyk kulyk May 21, 2012 6:30 AM in response to patrickfromuk
    Level 1 (13 points)
    Desktops
    May 21, 2012 6:30 AM in response to patrickfromuk

    i downloaded wolfenstein game for iphone which is free for a while

     

    started up the game and got access to volume control

     

    it was very low

    changed it to high

     

    stopped game and did other stuff

     

    volume works (for now)

     

    will report more

     

    iPhone 4S OS 5.1.1

     

    update;

     

    did all above with iPhone NOT plugged into mac

    plugged into Mac and volume still ok

     

    24 hours later

    sound buttons still working to control volume

  • by jason2457,

    jason2457 jason2457 May 21, 2012 2:49 PM in response to patrickfromuk
    Level 1 (0 points)
    May 21, 2012 2:49 PM in response to patrickfromuk

    I have the same problem, has anyone got any response from Apple yet??

  • by pujan choksi,

    pujan choksi pujan choksi May 22, 2012 10:20 AM in response to patrickfromuk
    Level 1 (0 points)
    May 22, 2012 10:20 AM in response to patrickfromuk

    guys i m yet too update my i phone 4s which is working well... wads ur take on it should i update ?????

  • by dirkos,

    dirkos dirkos May 22, 2012 10:39 AM in response to TechAddict
    Level 1 (0 points)
    May 22, 2012 10:39 AM in response to TechAddict

    If you're not going to wait for 5.1.2, what do you plan on doing to fix this problem?

  • by dirkos,

    dirkos dirkos May 22, 2012 10:41 AM in response to pujan choksi
    Level 1 (0 points)
    May 22, 2012 10:41 AM in response to pujan choksi

    It depends on how you use your phone. My girlfriend's phone is fine after the update, but she never docks it. It seems the docking, and undocking is causing the issue.

  • by cogscags,

    cogscags cogscags May 22, 2012 10:48 AM in response to TechAddict
    Level 1 (0 points)
    May 22, 2012 10:48 AM in response to TechAddict

    I recently switched from Android to the 4S, and I must say I am questioning the switch now. I can't even use my iPhone to listen to music, so now I have to bring an extra ipod just so I have something to listen to when I ride the train every day! It would be one thing if Apple released a statement, or SOMETHING addressing this issue, but their silence is truly disheartening. I'm very much considering selling my 4s and getting a Nexus.

     

    My problems:

     

    Audio playback stops in the middle of a song (have to plug headphones back in)

    Volume control doesn't work (just shows 'Ringer')

    Sounds (games, keyboard clicks, etc) come through speaker at times, stop without warning

     

    I've tried every fix imaginable short of a complete erase and restore. Heres hoping if we post enough about it SOMEONE at Apple will hear us!

     

    I can't imagine waiting until potentially late summer just to listen to music on my iPhone.

  • by cogscags,

    cogscags cogscags May 22, 2012 11:31 AM in response to cogscags
    Level 1 (0 points)
    May 22, 2012 11:31 AM in response to cogscags

    One other thing I think everyone here should consider, it is possible to downgrade to 5.1 if your iPhone is jailbroken...

  • by Riz1985,

    Riz1985 Riz1985 May 22, 2012 11:50 AM in response to patrickfromuk
    Level 1 (0 points)
    May 22, 2012 11:50 AM in response to patrickfromuk

    I still having problems.. Apple doesn't response on the feedback form. So i think i'll go to the apple store in my hometown and send my iphone for reparation....

     

     

    And everyone is talking about docking. But i don't have a docking station.. I'll only use the earplugs and the charging cable....

  • by Linzyloo22,

    Linzyloo22 Linzyloo22 May 22, 2012 3:05 PM in response to patrickfromuk
    Level 1 (0 points)
    May 22, 2012 3:05 PM in response to patrickfromuk

    Not long had my 4s just downloaded 5.1.1 and have lost all sound! :-( anyone had any response?    

  • by briasmom,

    briasmom briasmom May 22, 2012 3:48 PM in response to patrickfromuk
    Level 1 (0 points)
    May 22, 2012 3:48 PM in response to patrickfromuk

    I don't think this problem has anything to do with the docking or udocking . This is just on the few unlucky few phones. Mine is iPhone 4 and is affected but hubby's 4s is not affected after the update. They need to respond to people though. Too many to ignore this now..Agrrrrr

  • by eilerb101,

    eilerb101 eilerb101 May 22, 2012 7:46 PM in response to patrickfromuk
    Level 1 (0 points)
    May 22, 2012 7:46 PM in response to patrickfromuk

    Try resetting your settings from Settings-->General-->Reset-->Reset All Settings.  This doesn't do anything to your apps really or to your phone data.  But this seemed to have fixed the audio problem on my wife's 4S which had the exact same volume bar/buttons symptoms you describe.  I just had to reset the location services and the wifi password.  It still seems to have weird random issues with the side buttons not controlling the ringer volume, but if she goes to a video or plays a song and then back to home, those work again also.  Way to go Microsoft...err I mean Apple.

  • by Is_it_just_me,

    Is_it_just_me Is_it_just_me May 22, 2012 8:00 PM in response to eilerb101
    Level 1 (0 points)
    May 22, 2012 8:00 PM in response to eilerb101

    Ah it's been so long since I had a glimmer of hope. Sad to say I just finished resetting all of my settings but still no sound and the fake dock volume selector. Happy the reset all thing worked for you but no improvement on my device. This is brutal. Does apple even read this site. I have sent multiple messages to the feedback site with no reply.  Don't know how much longer I will tolerate this problem before I go buy a galaxy

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