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Mac Mini does not wake Cintiq

1341 Views 8 Replies Latest reply: May 20, 2012 4:54 PM by EricDu RSS
EricDu Level 1 Level 1 (15 points)
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May 7, 2012 4:27 PM

For 2 years, I used a Cintiq 21UX as the main monitor with a 2009 Mac Mini. It was connected with a mini displayport to DVI-I adapter and worked perfectly.

 

I replaced the Mac with a new i7 with the same setup (the mini displayport plugs into the thunderbolt port). When I boot the system or wake it from sleep, the image does not appear on the screen. The Cintiq's status light turns blue for a few second (its ON setting) then turns amber (its SLEEP setting). I have to unplug it and plug it back in to get the image to display.

 

I updated to the latest Wacom driver, reset the PRAM and SMC, but the problem persists.

Mac Pro (Mid 2010), Mac OS X (10.6.8)

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