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I can't view pdf files in safari

1496 Views 2 Replies Latest reply: Oct 11, 2012 7:38 PM by Simon Kemp RSS
rmsailor Calculating status...
Currently Being Moderated
May 20, 2012 4:37 PM

If there's a pdf file within a website, when I follow the link all I get is a blank, black screen. I have reloaded the latest version of Adobe Reader but that hasn't helped. I'm running 10.6.8 on an older Macbook Pro. Help is appreciated.

MacBook Pro, Mac OS X (10.6.8)
  • Linc Davis Level 10 Level 10 (107,875 points)
    Currently Being Moderated
    May 20, 2012 8:43 PM (in response to rmsailor)

    Back up all data.

     

    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:

     

    /Library/Internet Plug-ins

     

    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.

     

    If you still have the issue, repeat with this line:

     

    ~/Library/Internet Plug-ins

     

    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Simon Kemp Calculating status...
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    Oct 11, 2012 7:38 PM (in response to Linc Davis)

    This solved my problem.  Thank you for sharing it.  Rgds, Simon

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