Currently Being ModeratedMay 19, 2012 5:37 PM (in response to davideagleye)
If you have windows, you may want to try uninstalling iTunes and all of its components as by following this guide: Windows XP or Windows Vista/7, then reinstall iTunes. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library or data.
Currently Being ModeratedMay 21, 2012 9:09 AM (in response to davideagleye)
When I first tried the uninstall, it didn't work. But when I read your suggestion, I decided to do it again and it worked this time! I don't think I restarted my computer after I uninstalled the components the first time I tried the uninstall. Also, the first time I don't think I verified that all the components were uninstalled. So, the lesson is read carefully and do a thorough job!!!...story of my life!!!
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