francois-vda
Level 1 (0 points)

Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

I've sent my MBP i7 mid-2010 for repair with the following frequent and intermittent kernel panic to no avail: panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: ... to no avail.

 

I happen to have subscribed to AppleCare for this machine but this did not make any difference. The approved repair center I dealt with just reformatted the HD per Apple's support instructions (twice !) and were unable to reproduce the panic. I called the Apple support folks in Ireland directly with the incident # and got told that there was basically nothing wrong with my machine and that this was bound to be caused by non-Apple software (mind you, the support guy I talked to didn't even know that XCode was an Apple product - sic). I however believe this is very likely due to a faulty NVidia video card on the logic board.

 

Has this happened to someone else? How did you get resolution? Right now I am stuck with an unreliable machine and seem unable to get it fixed. Any help would be VERY appreciated.

 

Thank you,

François

 

FULL DUMP

 

Interval Since Last Panic Report:  8846 sec

Panics Since Last Report:          1

Anonymous UUID:                    46BBCA42-CAD2-4E5E-9720-C4AB2DEBAA74

 

Thu Jun  9 19:46:32 2011

panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb36000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x5c41a358 : 0x21b510 (0x5d9514 0x5c41a38c 0x223978 0x0)

0x5c41a3a8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

0x5c41a448 : 0xae85d3 (0x9164404 0x96c3004 0x100 0x0)

0x5c41a498 : 0xadf5cc (0x96c3004 0x100 0x5c41a4c8 0x9bd76c)

0x5c41a4c8 : 0x16af965 (0x96c3004 0x100 0x438004ee 0x0)

0x5c41a608 : 0xb07250 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a648 : 0x9d6e23 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a6e8 : 0x9d3502 (0x0 0x9 0x0 0x0)

0x5c41a898 : 0x9d5536 (0x0 0x600d600d 0x702b 0x5c41a8c8)

0x5c41a968 : 0xc987bc (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)

0x5c41a9d8 : 0xca802a (0xbe8da00 0x8514b00 0x5c41aa08 0x0)

0x5c41a9f8 : 0xcccc16 (0x8514b00 0xb 0x5c41aa18 0x224fc5)

0x5c41aa28 : 0xccd431 (0x984f000 0x0 0x5c41aa4c 0x0)

0x5c41aa58 : 0xcad66d (0x984f000 0x7cf51080 0x0 0x5d)

0x5c41aaa8 : 0xc6f6ee (0x46580000 0x0 0x0 0x3)

0x5c41ab18 : 0xc6ee6c (0x46580000 0x0 0x2 0x3)

0x5c41ab48 : 0xc6e254 (0x46580000 0x0 0x18 0x5029e8)

0x5c41ab78 : 0xc73676 (0x46580000 0x1 0x18 0xc75ce5)

0x5c41abb8 : 0x56abea (0x46580000 0x1 0x18 0x5c41abe0)

0x5c41ac38 : 0x56afa4 (0xcf0d70 0x46580000 0x97b6f80 0x2)

0x5c41ac88 : 0x56b88b (0x46580000 0xa 0x5c41acd0 0x0)

0x5c41ada8 : 0x285be0 (0x46580000 0xa 0x97b6f80 0x2)

0x5c41be58 : 0x21d8be (0x97b6f58 0x877b5a0 0x1fda28 0xfd47)

0x5c41be98 : 0x210a3e (0x97b6f00 0x0 0x975ec70 0xc000540)

0x5c41bef8 : 0x216ca1 (0x97b6f00 0x0 0x0 0x0)

0x5c41bf78 : 0x295168 (0x925b728 0x0 0x0 0x0)

0x5c41bfc8 : 0x2a149d (0x925b724 0x1 0x10 0x8c71e24)

      Kernel Extensions in backtrace (with dependencies):

         com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

         com.apple.nvidia.nv50hal(6.2.6)@0x1579000->0x198dfff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

         com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

10J869

 

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 668789071497

unloaded kexts:

com.apple.driver.AppleUSBUHCI          4.1.5 (addr 0x141b000, size 0x65536) - last unloaded 138951876487

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 23159326916

com.apple.filesystems.autofs          2.1.0

com.apple.driver.AGPM          100.12.19

com.apple.driver.AppleMikeyHIDDriver          1.2.0

com.apple.driver.AppleHDA          1.9.9f12

com.apple.driver.AppleUpstreamUserClient          3.5.4

com.apple.driver.AppleMCCSControl          1.0.17

com.apple.driver.AppleMikeyDriver          1.9.9f12

com.apple.driver.AudioAUUC          1.54

com.apple.driver.AppleIntelHDGraphics          6.2.6

com.apple.driver.AppleIntelHDGraphicsFB          6.2.6

com.apple.driver.SMCMotionSensor          3.0.0d4

com.apple.kext.AppleSMCLMU          1.5.0d3

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.1.6

com.apple.driver.AppleIntelNehalemProfile          76

com.apple.driver.ACPI_SMC_PlatformPlugin          4.5.0d5

com.apple.driver.AppleGraphicsControl          2.8.68

com.apple.GeForce          6.2.6

com.apple.driver.AppleLPC          1.4.12

com.apple.driver.AppleUSBTCButtons          200.3.2

com.apple.driver.AppleUSBTCKeyboard          200.3.2

com.apple.driver.AppleIRController          303.8

com.apple.driver.AppleUSBCardReader          2.5.8

com.apple.BootCache          31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.iokit.SCSITaskUserClient          2.6.5

com.apple.iokit.IOAHCIBlockStorage          1.6.3

com.apple.driver.AppleUSBHub          4.1.7

com.apple.driver.AppleFWOHCI          4.7.1

com.apple.driver.AirPortBrcm43224          427.36.9

com.apple.iokit.AppleBCM5701Ethernet          2.3.9b6

com.apple.driver.AppleEFINVRAM          1.4.0

com.apple.driver.AppleSmartBatteryManager          160.0.0

com.apple.driver.AppleUSBEHCI          4.1.8

com.apple.driver.AppleAHCIPort          2.1.5

com.apple.driver.AppleACPIButtons          1.3.5

com.apple.driver.AppleRTC          1.3.1

com.apple.driver.AppleHPET          1.5

com.apple.driver.AppleSMBIOS          1.6

com.apple.driver.AppleACPIEC          1.3.5

com.apple.driver.AppleAPIC          1.4

com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0

com.apple.security.sandbox          1

com.apple.security.quarantine          0

com.apple.nke.applicationfirewall          2.1.11

com.apple.driver.AppleIntelCPUPowerManagement          105.13.0

com.apple.driver.DspFuncLib          1.9.9f12

com.apple.driver.AppleProfileReadCounterAction          76

com.apple.driver.AppleProfileTimestampAction          76

com.apple.driver.AppleProfileThreadInfoAction          76

com.apple.driver.AppleProfileRegisterStateAction          76

com.apple.driver.AppleProfileKEventAction          76

com.apple.driver.AppleProfileCallstackAction          76

com.apple.driver.AppleSMBusController          1.0.8d0

com.apple.iokit.IOFireWireIP          2.0.3

com.apple.iokit.IOSurface          74.2

com.apple.iokit.IOBluetoothSerialManager          2.4.0f1

com.apple.iokit.IOSerialFamily          10.0.3

com.apple.iokit.IOAudioFamily          1.8.0fc1

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          1.9.9f12

com.apple.iokit.IOHDAFamily          1.9.9f12

com.apple.iokit.AppleProfileFamily          76

com.apple.driver.AppleSMC          3.1.0d3

com.apple.driver.IOPlatformPluginFamily          4.5.0d5

com.apple.driver.AppleSMBusPCI          1.0.8d0

com.apple.nvidia.nv50hal          6.2.6

com.apple.NVDAResman          6.2.6

com.apple.iokit.IONDRVSupport          2.2

com.apple.iokit.IOGraphicsFamily          2.2

com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController          2.4.0f1

com.apple.iokit.IOBluetoothFamily          2.4.0f1

com.apple.driver.AppleUSBMultitouch          206.6

com.apple.iokit.IOUSBHIDDriver          4.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.5

com.apple.iokit.IOUSBMassStorageClass          2.6.5

com.apple.driver.AppleUSBMergeNub          4.1.8

com.apple.driver.AppleUSBComposite          3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.5

com.apple.iokit.IOBDStorageFamily          1.6

com.apple.iokit.IODVDStorageFamily          1.6

com.apple.iokit.IOCDStorageFamily          1.6

com.apple.driver.XsanFilter          402.1

com.apple.iokit.IOAHCISerialATAPI          1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.5

com.apple.iokit.IOUSBUserClient          4.1.5

com.apple.iokit.IOFireWireFamily          4.2.6

com.apple.iokit.IO80211Family          314.1.1

com.apple.iokit.IONetworkingFamily          1.10

com.apple.iokit.IOAHCIFamily          2.0.4

com.apple.driver.AppleEFIRuntime          1.4.0

com.apple.iokit.IOHIDFamily          1.6.5

com.apple.iokit.IOUSBFamily          4.1.8

com.apple.iokit.IOSMBusFamily          1.1

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          6

com.apple.driver.DiskImages          289

com.apple.iokit.IOStorageFamily          1.6.2

com.apple.driver.AppleACPIPlatform          1.3.5

com.apple.iokit.IOPCIFamily          2.6

com.apple.iokit.IOACPIFamily          1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)

Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports

Serial ATA Device: ST9500420ASG, 465.76 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 12, 2011 10:04 AM

Close
francois-vda

Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

  • All replies
  • Helpful answers

first Previous Page 29 of 51 last Next

  • by lpisati,

    lpisati lpisati May 20, 2012 9:44 AM in response to Th3pS
    Level 1 (6 points)
    Mac OS X
    May 20, 2012 9:44 AM in response to Th3pS

    That's good. Ok, so the issue is likely to be the same one, or at least anyway related to the same source.

     

    Just to remove any other possibility, can you try to install a fresh copy of Lion on an external hard disk and see if you have kernel panics anyway ?

     

    If you do, then go back to Apple Store (which contry you are in ?) and :

     

    1. show them the backtrace

    2. tell them your RAM has not been changed

    3. tell them that a fresh install did not fix the issue

    4. reproduce the panic in front of they guy (you should be able to do it in a minute or so, just find the right task that triggers the problem every time, there are a few described in the first pages of this thread

     

    When I had mine swapped, the hardware test passed without any problem as it was not capable to detect this issue !

     

    FYI newly produced mid-2010 MBP 15" i7 (this issue is ONLY with mid-2010 MBP 15" with i7 CPU) do not have the bug. So if your board is swapped you will not have the problem again.

     

    Let us know how it goes

  • by Th3pS,

    Th3pS Th3pS May 20, 2012 10:12 AM in response to lpisati
    Level 1 (0 points)
    May 20, 2012 10:12 AM in response to lpisati

    Ok, I would try to Install Lion on my external HDD. I'm in France, and when i'll have done all the things you says, i will return to the Apple Store to have a real discussion with this "Genius"

     

    Just to tell you I realize that the log i give you was the only one with the error 0x00070000, all the other are 0x00000100, so it's the same problem.

    Thx for your help, i give you some info when i have some news.

  • by lpisati,

    lpisati lpisati May 20, 2012 10:23 AM in response to Th3pS
    Level 1 (6 points)
    Mac OS X
    May 20, 2012 10:23 AM in response to Th3pS

    I am in Paris, went to the Opera Apple Store and found excellent service there.

     

    If you have 0x00000100 log, show it to the guy.

     

    Now, if you are not covered anymore by Apple Care they may ask you anyway to pay for repair ... try to argument your case and have it done for free.

     

    How come you are reporting this problem just now as it has been happening since more than a year, btw ?

  • by Th3pS,

    Th3pS Th3pS May 20, 2012 12:04 PM in response to lpisati
    Level 1 (0 points)
    May 20, 2012 12:04 PM in response to lpisati

    So you recommand me to replace my logic-board ?

     

    In this post,

    lpisati wrote:

     

    FYI newly produced mid-2010 MBP 15" i7 (this issue is ONLY with mid-2010 MBP 15" with i7 CPU) do not have the bug. So if your board is swapped you will not have the problem again

    You say that this problem is only with MBP with i7 CPU, but I have an i5, and I also have the same crash... Did I misunterstand you ? If there is no risk to have the same problem few months after have paid for a new logic-board, i'm ready to do it... but I prefer to be sure, i'm a student, and I don't have many ressources ! If this doesn't solve the problem...I prefer save my money...

  • by lpisati,

    lpisati lpisati May 21, 2012 1:26 AM in response to Th3pS
    Level 1 (6 points)
    Mac OS X
    May 21, 2012 1:26 AM in response to Th3pS

    Well, I do not work at Apple, so I can't tell you anything more that what has been written on this thread about one year ago.

     

    By reading all reports by the people that signaled the problem at the time, the forum (not Apple of course) seemed to agree that the issue was affecting mid-2010 MBP 15" with i7 mother board only. If you go back on this thread and read the posts you will realize that. After a while TS4088 was published, and in there they mention mid-2010 MBP 15" (no specific CPU type)

     

    So, at the time we were all inferring issue was ONLY on i7 mother board.

     

    When I went to Apple Store they did take it in for service just by showing Panic messages, by telling them we tried with fresh disk install, and by showing crash live (I think it happened just by opening FaceTime for instance)

     

    The guy told me the issue could have been either motherboard related or RAM related. They actually swapped RAM first, tested it, then swapped motherboard, all in the same service session. Memory could be the culprit because of a timing mismatch in communication between motherbard and RAM.

     

    That's all I know.

     

    As I said before you should try fresh install (don't even install the GFX utility), then go the Apple Store and show them Panic backtrace (0x00000100 one), tell them you tried reinstalling Lion from scratch, and show bug live.

  • by CodeNemo,

    CodeNemo CodeNemo May 21, 2012 1:50 AM in response to Th3pS
    Level 1 (0 points)
    May 21, 2012 1:50 AM in response to Th3pS

    Hi,

     

    last week I downgraded my MBP to Snow Leopard again. Since then, even with very demanding usage of NVIDIA graphic card, I did not have any crash. As I wrote in my previous post the problem is with the NVIDIA driver which is not available for Lion. In case of any HW issue the problem should come out with Snow Leopard as well I think.

    I Think at least that this is the case for my MBP, probably not the same for others.

    Any opinion?

  • by lpisati,

    lpisati lpisati May 21, 2012 2:44 AM in response to CodeNemo
    Level 1 (6 points)
    Mac OS X
    May 21, 2012 2:44 AM in response to CodeNemo

    Hi CodeNemo,

     

    Maybe ...

     

    As you may have noticed in the messages that are part of this thread, we all had Panic even with Snow Leopard. It was just a lot less frequent, like a crash every day instead of a crash every 5 minutes.

     

    I believe the issue that is discussed in this thread is a real hardware timing fault that could not be corrected just by drivers. That's why the boards are replaced with new hardrware revision.

  • by CodeNemo,

    CodeNemo CodeNemo May 21, 2012 2:59 AM in response to lpisati
    Level 1 (0 points)
    May 21, 2012 2:59 AM in response to lpisati

    Hi Ipisati!

     

    yes, I agree that for a similar problem different factors can be the origin. I am just stating my personal situation.

    I tried myself many times an HW check using the 2nd DVD which came with my MBP but I never got a failure.

     

    Before upgrading to Lion I had maybe 1-2 panic screen/reboot (in 14 months) BUT no black screen. It is not as good as with the first MacBook I had but kind of acceptable.

    With Lion I had very frequently black screen (3-10 times/day depending on usage) in particular when running some applications/games.

     

    What I can for sure say is that the Apple service in Darmstadt (close to Frankfurt in Germany) was completely not satisfactory. They just claimed money for applying a "solution" (clean re-install of Lion) I had already tried by myself and I even told them! Which such a "clever" service (like a rubber wall) and also considering that my time is more important than a stupid OS and I just downgraded to SL.

     

    Cheers

  • by lpisati,

    lpisati lpisati May 21, 2012 3:09 AM in response to CodeNemo
    Level 1 (6 points)
    Mac OS X
    May 21, 2012 3:09 AM in response to CodeNemo

    Hi CodeNemo,

     

    it looks the same issue, then, although on mine I had way many more crashes on Snow Leopard too, usually one every day, or every two days, but then it can depend on which software you run...

     

    Just a question, is the Darmstadt center a real Apple Store or a third party ? Because if it is not an Apple run Apple Store I would NOT trust them at all for this type of swaps ...

    I see there's an Apple Store in Frankfurt, did you try to get it there ?

  • by CodeNemo,

    CodeNemo CodeNemo May 21, 2012 3:12 AM in response to lpisati
    Level 1 (0 points)
    May 21, 2012 3:12 AM in response to lpisati

    Hi again,

     

    no I did not go to FFM.

    The place in Darmstadt is the list of Apple service in the Apple service web page.

  • by lpisati,

    lpisati lpisati May 21, 2012 10:53 AM in response to CodeNemo
    Level 1 (6 points)
    Mac OS X
    May 21, 2012 10:53 AM in response to CodeNemo

    Well, you maybe should go to an Apple Store, not a 3rd party center ... 

  • by apple242,

    apple242 apple242 May 21, 2012 2:15 PM in response to lpisati
    Level 1 (0 points)
    May 21, 2012 2:15 PM in response to lpisati

    Ipisati - while I understand your perspective, it is unacceptable that one _must_ go to an Apple store. 

    Apple would then have to pay for one's inconvenience and expenses.

     

     

    Apple guarantees that 3rd party authorized centers are providing the same level of service and competence as Apple stores.

     

    This issue is a known manufacturer's defect. Apple is entirely culpable for the problem and must repair it,

    entirely at its expense, with minimal inconvenience to the customer.

     

     

    In our case, Apple Germany has been an utter and complete nuisance, and complete waste of Apple's resources and ours.

     

    Advice - travel across the border from Germany (eg. France) and have the test and repair performed in _1.5 hours_. 

     

    Sue Apple Germany for the expenses incurred.

  • by apple242,

    apple242 apple242 May 21, 2012 2:20 PM in response to CodeNemo
    Level 1 (0 points)
    May 21, 2012 2:20 PM in response to CodeNemo

    >I tried myself many times an HW check using the 2nd DVD which came with my MBP but I never got a failure.

     

     

    You won't get an error with that test, but it will fail the Apple test run by the service center.

    Unfortunately, it's not Lion specific.

  • by lpisati,

    lpisati lpisati May 21, 2012 2:41 PM in response to apple242
    Level 1 (6 points)
    Mac OS X
    May 21, 2012 2:41 PM in response to apple242

    @ apple242

     

    I understand your frustration. But, putting aside the matter of principle, I personally would go to an Apple Store instead than a 3rd party :)

    I dealt once with Apple 3rd party before we had Apple

    stores here. Service quality was not the same as what I experienced many times now at Apple Store ...

  • by apple242,

    apple242 apple242 May 21, 2012 2:54 PM in response to lpisati
    Level 1 (0 points)
    May 21, 2012 2:54 PM in response to lpisati

    And that's part of the problem. Apple is sitting idly while their authorized centers' incompetence and outright neglect

    is destroying their reputation.

     

    It is not the authorized service provider that is legally responsible for the damages and expenses incurred, but Apple Germany.

     

    Apple will of course wake from its stupor and address the problem, but by then countless people will have already walked away frustrated and disillusioned.

     

    In the case of Germany however, I must tell you, our experience has been otherwise.

    Both Apple Germany and its authorized service providers in the Heidelberg / Frankfurt / Stuttgart region were absolutely horrendous - Think Torture.

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