iTunes Match does have a role to play in the issue but not for everyone, if you read the full thread you will understand that.
The issue is due to the size of music library on the iPad. If you have a large number of tracks loaded on to your iPad OR a large iTunes Match library then you will have an issue with the iTunes Store.
So while you may not use iTunes Match you will have a large music library.
Where as I don't have any music loaded on my iPad and only use iTunes Match.
We both have large libraries and both have the issue.
Agreed it is not iTunes match that needs fixing. It is the relationship between the iTunes Store App and the Apple servers when a large iTunes library exists on the iPad.
Currently Being ModeratedMay 20, 2012 9:37 PM (in response to keynote problems with words)
Long wait? It has not been a week since I started working with Apple on this!
If it needs an update to fix then why not in the next minor bug fix, it does not need to be iOS 6.
My library also did not increase.It can't be conicidence that it started when apple released 5.1.1. However I have not yet updated to 5.1.1. So it must be something that they have updated server end to allow for 5.1.1.
Currently Being ModeratedMay 21, 2012 7:54 PM (in response to Ian Parkinson)
To add a case: same problem here on new iPad on at least three wifi networks, at home, work and abroad in Europe. Also seemed to start with 5.1.1. Seems to be getting worse. Initially just slow, then freezing, now crashes to desktop. iTunes crippled, at best. At worst, unusable. 5,700 tracks... (Does that count as large? - rhetorical) Match never enabled. No problems on iPhone 3GS still on iOS 4.3.x or so. I guess only a fraction with the problem post here (I know of one other who hasn't). Must be affecting sales...so I assume the pips (if they're not called that, they should be;-) are trying hard to fix it...
Currently Being ModeratedMay 22, 2012 2:39 AM (in response to Ian Parkinson)
My iPhone 4 is now exhibiting the itunes store problems. As per my previous posts, I was able to use this when the initial problem arose on my iPad. Have now bought three albums on Amazon that otherwise would have been purchased on iTunes - this must be costing Apple a fortune!!!! Even just using the total views on this thread as a yardstick this must be upwards of 150,000 pounds........
Currently Being ModeratedMay 22, 2012 4:14 PM (in response to Ian Parkinson)
Having used iTunes for its convenience with Apple products for more than 5 years and spent money on Match I now find myself in the position of looking elsewhere for downloads.
This problem needs to be fixed NOW.
It seems to also coincide with my iPad and iPhone continuously asking for my Apple ID. This is annoying enough in itself and does not fill me with confidence using iTunes.
Currently Being ModeratedMay 22, 2012 11:34 PM (in response to pogbellies)
I could do with a bit more information from the people having this issue so that we can try to track down the cause.
How many music tracks have you bought from the iTunes Store?
Currently Being ModeratedMay 22, 2012 11:49 PM (in response to MegWump)
Looks like it is not related to number of purchases then.
The iTunes Store team are struggling to recreate the issue at the moment and without seeing the problem are not able to get to the route cause.
I'm trying to find a common link between all the people with the issue, the only thing appears to be the size of the library either on the actual iPad or in iTunes Match. A 'large' library in the case of this problem could simply be anything above 2000 tracks for all we know.
Is there anyone seeing the issue who has a library on th iPad of less than 2000 tracks?
Currently Being ModeratedMay 23, 2012 12:20 AM (in response to Ian Parkinson)
Sorry, I should have said that over time I have also downloaded lots of podcasts from the store. As I don't have them any more I don't know the number, but I guess it must be several hundred.
Currently Being ModeratedMay 23, 2012 2:20 AM (in response to Ian Parkinson)
4772 tracks here.
I take it the iTunes store team are testing this when away from the office as well?
If it is an Apple server side issue as we are suspecting, they would only be able to replicate the problem by testing with a music library that was on a computer outside the Apple network.