-
All replies
-
Helpful answers
-
May 6, 2012 8:43 AM in response to AlanBrunoby AlanBruno,Another thing I was thinking was if I trashed Motion from my drive would the Apple Store allow me to download it again? I don't want to trash it tho if it leaves me with nothing.
-
May 8, 2012 1:09 AM in response to AlanBrunoby Adam Scoffield,hi,
you probably cant find any preferences because it hasnt ever booted properly yet and hasnt wortten them. You should be able to throw it away and re-install it, maybe keep it on a usb stick for good measure, but then if its not booting up whats the point?
adam
-
May 9, 2012 4:44 PM in response to Adam Scoffieldby AlanBruno,Hey...I guess the only point against that is that I don't want to have to pay for it again.
-
May 10, 2012 8:30 AM in response to AlanBrunoby GFXZen,If you purchased from the App Store you will not have to re-purchase to download again.
-Drag and Drop Motion to the trash and empty it.
-Log into the App store.
-Go to your purchases and you should see Motion available for install.
-If you don't see Motion. Make sure you don't have your purchase hidden. In the App store, go to the Store menu and view your account. Hidden items will appear in the iTunes inthe Cloud section.
-
May 21, 2012 11:49 AM in response to GFXZenby AlanBruno,Well you were certainly right, GFXZen, about trashing Motion and redownloading. I've done that and I was allowed to redownload...once. I still couldn't launch Motion. I trashed it again and downloaded it a second time...or at least I tried. I am now getting some error message from the AppStore: "We could not complete your request. There was an error in the AppStore. Please try again later. (100)"
I got this error last week when I first tried it and today I tried again and I still get this message. What do you suppose is going on?
-
May 21, 2012 10:40 PM in response to AlanBrunoby GFXZen,Did a quick search of the forums here. Found this link:
http://support.apple.com/kb/TS3637?viewlocale=en_US&locale=en_US
-
May 22, 2012 8:19 AM in response to GFXZenby AlanBruno,Yeah, wow. This is messed up. I'd already tried that several times to no avail. I also found someone suggesting logging out of my AppStore account, quitting, looging out of my computer's user account and then reversing the process. Still nothing. Still getting this same error message.
-
May 22, 2012 3:46 PM in response to AlanBrunoby AlanBruno,Well here's a new twist. I have my hard drive partitioned in two. I have Lion installed on the other partition as well. I figured what the heck, I'll startup in that system and try downloading from there. So I switched startup disks and launched AppStore. Not only was I able to download Motion but I was also able to lanch it. Of course when I went back to my main drive I was unable to launch Motion from there.
What do we suppose is going on here?