HT1363: Putting iPod into Disk ModeLearn about Putting iPod into Disk Mode
Does the iPod appear to be syncing in iTunes? Does the iPod even appear in iTunes? Is this the computer you normally sync with the iPod with?
How is your iPod configured to sync music from your iTunes library?
i have the same problem... both my computer and ipod act like they are sncying ... but then when i check the ipod the music i have adde hasnt been uploaded nor has the music that is not on the computer been erased. my ipod does show up on itunes. i have already uninstalled and reinstalled itunes