Skip navigation

Not able to Download Mac Lion OS

406 Views 2 Replies Latest reply: May 22, 2012 6:58 AM by francescofromvr RSS
sanjog_1087 Calculating status...
Currently Being Moderated
May 22, 2012 6:51 AM

Hi,

I have been trying to download Lion and I have been getting the following error everytime I sign in with my Apple ID:

 

'We could not complete your request.

There was an error in the app store. Please try again later (4).'

 

 

Does anyone know what is causing this error?

Thanks.

iMac, Mac OS X (10.6.8)

MacBook Pro, Mac OS X (10.6.8)
  • Dah•veed Level 7 Level 7 (29,545 points)
    Currently Being Moderated
    May 22, 2012 6:53 AM (in response to sanjog_1087)

    Firewalls and anti-virus software can cause problems with iTunes/Mac App Store downloads.

     

    Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.

     

    Open DNS;

    http://www.opendns.com

    208.67.222.222, 208.67.220.220

     

    Google Public DNS;

    https://developers.google.com/speed/public-dns/

    8.8.8.8, 8.8.4.4

    '09 Mac mini, iPad 2, iPhone 4S, Mac OS X (10.7.3), iOS (5.0.1) Mac fanboi since 1984!
  • francescofromvr Level 1 Level 1 (25 points)
    Currently Being Moderated
    May 22, 2012 6:58 AM (in response to sanjog_1087)

    it happened to me, my problem was that I had enough money in the visa card, Ireloaded and everything worked correctly with this I will probably tell you that the problem is that you do not have enough credit to pay to complete your previousshopping on and makes you download.

    try to check if watching all your purchases have been paid.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.