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iPhone 4 low earpiece volume after ios 5 upgrade

136881 Views 97 Replies Latest reply: May 31, 2013 10:47 PM by tweeker1010 RSS
  • Rich Hernandez Calculating status...

    LOL you still don't understand. This has nothing to do with headphones, earbuds, or anything else that goes into your ear. it has to do with the receiver on the iPhone 4 itself. you know, the part where you put your ear to the phone to hear the other person talking? Yeah, that earpiece. There was no need to sound magnanimous on account of your not understanding.

  • DropaBalm Jambo Calculating status...

    But, Rich, you are not understanding either. I was expanding the problem report to note that my iPod Touch is suffering the same low-volume "hearing effect" as a result of this recent iOS 5.1 "upgrade." Not being an iPhone, I don't have an earpiece. IOW, it seems that this iOS 5.1 "upgrade" has a generalized negative impact on the volume of whatever means you have to available to hear sounds,

  • Stefaan H. Calculating status...

    I have the same problem since iOS 5 too.  There exist a couple of random hints, like putting siri on and off, toggling internationalization, start and stop recording memo's, etc... some of them had minimal effect.  I waited until iOS 5.1, but saw no solution whatsoever.


    I think it could eventually have something to do with the volume lock, but I am not sure. I did a reset all settings, to no avail. The volume lock, btw, has a strange relay on all effective volume changes and slider feedback.


    I hope Apple will anounce this problem and projected solution soon and officially.  For a 800€ device, it is a stupid defect!

  • Baksland Calculating status...
    Currently Being Moderated
    Mar 29, 2012 9:22 PM (in response to Stefaan H.)

    I have the same problem. After the upgrade the earpiece volume is very low. Unusable for me. My wife can't hear anything on it. Called support and went through ever reboot they can do with them. Nothing worked. Sent it in and apple said it was within spec. They changed all the firmware but it was the same. I tried it before resorting it and it was no good. I take it in to an Apple store in a few days tho see if they think it is bad. Apple said they did everything and it is in spec so case closed. So I will try the store and if the tach there thinks it is ok I guess I get my ears cleaned. It was great for 3 months and it went bad. I can hear my HTC just fine.

    My headphones are OK. So is ringer volume.

  • Stefaan H. Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 1, 2012 1:08 AM (in response to Baksland)

    I just discovered something weird.


    My apple supplied earphone with mic and control-buttons has a four pole pin.

    My Sennheiser earphones has no mic, and a regular three pole pin.


    With Music player active, with slider visible, when I plug out the Apple earphone from my iPhone 4S with volume slider at 100%, and plug in my Sennheisser, the slider automatically slides back to 50%, giving the same actual volume as the Apple earphone at 100%.  Now when I slide the Sennheisser to 100%, that's when it produces the maximum volume I experienced before.

    Switching to the Apple earphones gives me back my low volume problem.  And when I say low I mean so quiet, that I cannot hear the music when someone is talking at three feet away form me.

    And I cannot imagine this is whithin spec, Apple!

  • Rich Hernandez Level 1 Level 1 (0 points)

    You have an ipod touch therefore the sound thats coming out of it is from a SPEAKER not and EARPIECE. see the difference?

  • Jamzphone Calculating status...

    Another voice in the iphone-ness . . .


    After the recent upgrade to 5.2, I lost my internal ear-piece audio as well.


    • Speaker works
    • External ear-piece in the mini-jack works just fine


    I had this problem with an earlier update and I can't recall how it was fixed?


    At the earlier time, It may have been as simple as turning the phone on and off.  (I think I actually removed the battery and replaced it, of course.)


    Tried the tricks listed her to no avail.


    This issue mimics a jack switch failure, but it actually appears to be a software bug or glitch occurring during an IOS update.


    Using any kind of cell phone in public is already rude enough, but having to use a speaker in public brings lack of etiquette to an even more


    obnoxious level.





  • jinushaun Calculating status...

    I've had volume problems (wearing earphones) since day one on my iPhone 4S. Sound output sometimes drops to 50% even though the UI shows 100% volume. No amount of changing the settings, locking and unlocking the phone or pressing the volume button does anything. However, I notice that when I get a notification, the sound output suddenly jumps to 100%. Sound sometimes returns to normal when I open a game. I can have sound output jump up and down several times within a few minutes. It's crazy. This makes me thing it's a software bug and not a hardware problem.


    Never had this problem in iOS 4 on my 3GS.

  • Gaby Holl Calculating status...

    I have a 4s, and all of the sudden I have a huge reduction in the volume of the external earpiece. Speaker and earphones work ok. I didnt do an upgrade or even a synch, it just happened out of the blue yesterday. I've tried several "fixes" recommended on several posts , including this one to no avail. So frustrated! If anyone can help please post a reply......

  • HoyttGringo Level 1 Level 1 (0 points)

    It seems I have the same problem on my iPhone 4


    iPhone 4 iOS 5.2

    FYI: No plastic cover blocking internal speaker and all Volume settings of my iPhone are up.


    Problem description:

    A) When placing a call, (Using internal phone’s ear piece) the volume of the “Simulated” dial tone is extremely low.

    B) Once connected to the other party, the volume of the person speaking at the other end is extremely low.

    C) The other party can hear me loud and clear.


    This problem does not appear when:

    1 - I use the earphones (headset) supplied by Apple.

    2 - I select “Speaker” from the keypad to talk using the “speakerphone”

    3 - I use a bluetooth headset.


    Important: I realized this issue started when I upgraded my iPhone from iOS 5.0 to 5.1


    In order to troubleshoot this issue:

    I restored the iPhone several times with no success while on iOS 5.1

    I upgraded the iOS 5.1 to the latest 5.2 but the problem persists.

    I tried any workaround suggested in the internet (There many iPhones having the same problem)


    I already sent a bug report to Apple about this issue.


    Any idea please??

  • GFunk Mart Calculating status...
    Currently Being Moderated
    May 22, 2012 3:02 AM (in response to HoyttGringo)

    Still no idea, unfortunately.

    I have no clue.

    Like HoyttGringo I confirm that the problem occured when upgrading from iOS 5.0 to iOS 5.1.

    I've had an iPhone 4 for 2 years and the problem occured recently.


    I sometimes kill all the applications using sound (Video, Ace Player, OPlayer, video games) and the jack sound comes back to 100%. It doesn't always work, that's annoying.

    I feel like I'm not as annoyed as other users because my volume decreases to 50-60%, not lower than that. I cross fingers it's not getting lower than that.


    I promise that if I find a way to solve it, I'll post a message here.

  • neoakshat Calculating status...
    Currently Being Moderated
    May 22, 2012 10:14 AM (in response to GFunk Mart)

    It is really frustrating...I thought only my piece had a problem, but strangely, around the same time everyone has started facing the same problem. this is pathetic to say the least.

    whats even more insulting is the fact that NOONE cares to even pop a reply from APPLE's side...

    di you guys create this forum for the heck of it????

  • hey joe Calculating status...
    Currently Being Moderated
    May 22, 2012 1:14 PM (in response to neoakshat)

    It's true. NOOOOOOBODY cares. We're just the outcast priahahs of the apple iphone support forums - forgotten about and forced to wander forever in lonliness and despair for all our iPhone 4 volume malfunction woes.


    I haven't listened to any music on my 4S or iPads 2 and 3 for months and months and it's awfully bleak. The forced silence is frankly driving me nuts especially when you consider how much I paid for all these now useless, broken gadgets. Just feeling lucky I hung onto my old iPhone 3GS running iOS 3.1.2

  • Jivasi Calculating status...

    I have been having this exact problem on my 4S. Out of the blue, BEFORE updating to iOS5, the volume on phone calls dropped to a barely audible whisper. Speaker phone worked fine until today, when I tried using Face Time and the other person was not able to hear me but I heard them just fine. Telephone calls and Face Time are heard perfectly fine if I use earphones. Music sound quality and volume are just perfect without the earphones, as well as any sounds/music from the Internet, apps, and games. It's really annoying. I tried the fixes posted here but none worked. Now I have to carry around a pair of earphones just to be able to hear my calls. Apple, please fix this ASAP!! I have had my 4S for about 3 months and it started acting up. Help!!

  • Jivasi Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 24, 2012 6:34 PM (in response to Jivasi)

    And, yes, all volumes are set to 100%. I have no covers or plastic covering the earpiece. I wouldn't be TOO upset if the call volume dropped to 50-60%, but it drops to barely 5%!! even if the other person shouts, I am not able to hear them. For Face Time, it's the exact opposite....i can hear them fine (over the default speaker setting) but they can't hear ME. So frustrating!!!

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