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"unknown error" when I try to update my ipad

440 Views 1 Reply Latest reply: May 22, 2012 11:35 AM by Demo RSS
bbsum Calculating status...
Currently Being Moderated
May 22, 2012 11:34 AM

I get an "unknown error" when I try to update my ipad... no problem signing on at the website from a desktop, but can't update any programs or purchase any new ones in the apple store.

iPad, iOS 5.0.1
  • Demo Level 9 Level 9 (73,810 points)
    Currently Being Moderated
    May 22, 2012 11:35 AM (in response to bbsum)

    Go to Settings>Store >Apple ID, tap your ID and sign out. Then reboot the iPad, Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


    Then go back to Settings>Store>Sign in and sign in again and see if the apps will update.


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