Currently Being ModeratedApr 2, 2012 3:19 PM (in response to icsaszar)
I'm having the same issue.
I was working in Garageband when it crashed and now I can't seem to access one of the songs that was synced to iCloud. I checked my iCloud account ("Manage Storage") and the song appears there but I can't download it. I really need this file, anyone have a workaround?
The sequence of events in my case (using iPad GB v1.2):
I worked on a song ("Song A")
Exited Song A and started work immediately on another song ("Song B")
Recorded audio into Song B
Everything recorded to Song B was lost but file could be opened
BUT, after the crash, I was no longer able to access Song A
The green download arrow appears in the upper right hand corner (of "Song A") but when I click on the song, it won't download from iCloud
I can't re-save or export the file, either.
Currently Being ModeratedApr 5, 2012 2:11 AM (in response to cwmnewyork)
Luckily i managed to export the song to soundcloud, but i wanted to export it by e-mail too, than it exported it, but the file was 0kb when i checked later. I found some errors in the song and now i cant correct them, i'm so angry.
Currently Being ModeratedApr 7, 2012 7:22 PM (in response to icsaszar)
Not replies to CWMNEWYORK! I having the same problem and I'm very very upset, because I've recorded the same project 3 times and I see the projects is stored on icloud, but when I try to open it, clicking over the song that has a green arrow, the icon get a grey overlay, I hold almost one hour to download a 1mb project with a 20mbs connection and nothing. I think to wait a day. lol But it is serious, Think I'll needto record the 4th time???
Currently Being ModeratedApr 18, 2012 11:55 PM (in response to icsaszar)
I am having same problem. Program freeze song goes to grey and can't load it from iCloud.... Frustrating to have your songs locked....Any suggestions?
Currently Being ModeratedMay 1, 2012 1:32 PM (in response to icsaszar)
having the same problem...one thing i did that seemed to help is that i turned off iCloud on my iPad, I was then prompted about deleting the tune from iCloud or duplicating it. I chose duplicate and then I got a second version of the tune not shared via iCloud which was avaialble for me to open/edit. Orignaillay it appeared as if this deleted the tune! I was resigned to rerecording it, however, it eventually did appear in the MY Songs area. The original version of the tune is still there and I will keep trying to get it to sync, but perhaps, going forward i'll duplicate tunes before sharing them on iCloud so I always keep a copy locally on my iPad or iPhone.
hope this helps!
Currently Being ModeratedMay 16, 2012 10:14 PM (in response to icsaszar)
Just turn iCloud on in the app.
Currently Being ModeratedMay 23, 2012 2:57 AM (in response to icsaszar)
I have the same problem too with two songs which are in the same state. Mine also happened when I was uploading to iCloud and GarageBand crashed during the upload.
It's really annoying as these songs were from live instruments plugged into my iPad and I was using iCloud as a backup but now it's lost the entire song.
I've tried turning off iCloud and getting duplicates of iCloud songs copied to my iPad and then enabling iCloud again and that didn't fix it.
I'm currently downloading the latest patch release of GarageBand to see whether installing that version (which apparently fixes the problem in the first place) will help my songs magically reappear.
Feel I have nothing to lose as I can't get to the songs ........
There's two other threads on this issue as well:
So suggest we bring these together in this thread.
Currently Being ModeratedMay 23, 2012 5:17 AM (in response to icsaszar)
Latest version of GarageBand installed and it makes no difference.
Nice to know it hopefully won't happen again as this version fixes the problem but the two songs are still shown with the arrow and cannot be opened or downloaded from iCloud.
There must be a way to get them back into a stable state as the files are definitely visible on iCloud.
Any ideas Apple ?
Currently Being ModeratedMay 23, 2012 8:23 AM (in response to Max Compression)
This is going to drive me completely nuts. They are on the cloud, but when I hit download they just stay greyed out for awhile, then eventually go back to the green arrow state. I really wish someone would give us some answers as this is completely frustrating!!!!
Currently Being ModeratedMay 23, 2012 8:28 AM (in response to kymikaze)
That's exactly what I get too.
I'm guessing that they're in some corrupted state or missing an "end of file" marker so can't be retrieved.
They just seem to be in limbo but is so frustrating as I had a cracking song on there which I recorded the night before on my guitar :-(
I will always take a copy first before attempting an iCloud upload again as can't afford to lose data and songs in this way.
Currently Being ModeratedMay 23, 2012 10:05 AM (in response to Max Compression)
Is there anywhere else we can get answers? Can we call Apple? It's really upsetting me because it is keeping me from finishing a project. I have googled until my eyes started to cross trying to find an answer and the ones that are similar to our situation are the ones that you posted, but those do not have an answer. I think I may call.
Currently Being ModeratedMay 23, 2012 10:14 AM (in response to kymikaze)
Same here. I've looked for answer to no avail.
Beginning to accept that the songs are permanently lost.
Might be worth contacting Apple but expect it won't get us anywhere with only a small number of affected users.
What makes it worse is that they know it's a problem as it was fixed in the last patch release but no information on how to recover songs corrupted by their bug !!!!!!
Currently Being ModeratedMay 23, 2012 11:09 AM (in response to Max Compression)
I've been on the phone with apple for 30 minutes and so far the guy has told me that icloud is not enabled for garageband yet. LOL Seriously? I asked if he realized that it is and everyone has been using it for a month or two...Looks like this is going nowhere.....
Currently Being ModeratedMay 23, 2012 7:08 PM (in response to icsaszar)
I was finally able to get my songs back after working with Apple for a few weeks.The last update cleared up the issue. I had to uninstall GB reinstall update. Songs the download from the cloud.