Currently Being ModeratedApr 10, 2012 2:50 AM (in response to JMartinD)
I've exactly same problem. Only the "iTunes Media" folder is located on Synology NAS over Gigabit connection.
Thanks for your investigation, that actually the Download folder seems to be the problem. I think I'll try to work with an alias and point the Download folder back to a local one. Will give feedback later...
Currently Being ModeratedApr 10, 2012 9:12 AM (in response to pasqualito_23)
Downloads Alias: Fail. iTunes seems to only accept an alias for the "iTunes Media" folder, not for anything else inside there.
Currently Being ModeratedApr 29, 2012 12:53 PM (in response to pasqualito_23)
I wonder if people running their libraries off an external hard drive are getting the same problems ????
PLEASE FIX THIS APPLE: 42h to download a TV episode is just ridiculous....
Currently Being ModeratedApr 30, 2012 11:19 AM (in response to JMartinD)
I have an external GoFlex 2TB drive that I have just connected wirelessly through my router last weekend. After transferring everything over to the GoFlex I noticed that any updates to songs such as titles, genre, year, album art...... takes long to update and sometimes even unresponsive. Never had this problem before the transfer to the GoFlex. My setup maybe a bit more basic then some that I have read here but it seems the slow down to the external drives are what we all have in common.
I haven't tried to download anything from the iTunes store yet. I'll post here when I do.
I hope apple fixes this.
Currently Being ModeratedApr 30, 2012 1:33 PM (in response to JMartinD)
at the end I went back to internal drive and synching my stuff now manually with the NAS, meaning I have redundand data now...I think I'll try it again with every new iTunes version.
Currently Being ModeratedApr 30, 2012 1:35 PM (in response to tlovecchio)
have you also tried to attach the hard drive directly to your mac? Would be interesting to know if it also slows down or it only slows down when it goes over network components and protocols...
Currently Being ModeratedApr 30, 2012 2:24 PM (in response to JMartinD)
Same situation as you pasqualito except I just unplug the NAS from the network when I want to download from the store... This reverts back to default Itunes Media Folder on the Mac allowing full download speed from the Itunes Store. When download is completed I shut off Itunes plug the NAS back into the network reopen Itunes which now defaults back to the NAS Itunes Media folder and use the finder to move the downloaded file to the Automatically add to Itunes folder on the NAS.. Erase the one on the Mac and remove from the Itunes list the duplicate file created when downloaded from the Itunes store....
Truly a pain in the !@#%$!#$? but at least files downloaded from Itunes store don't take endless hours to get...
I have over a 1TB of stuff in my Itunes Media folder... How the heck does Apple expect users to store big libraries on their local hard drive ?!?
Itunes really needs to properly handle these large libraries over the network !
Currently Being ModeratedApr 30, 2012 2:31 PM (in response to tlovecchio)
Hi tlovecchio, sounds like the router is having a hard time managing communication to the ext-hd (not overly surprised) but do let us know what your results are when you download something from the store. I'm really curious to see if you're seeing the same problems we are...
Currently Being ModeratedMay 23, 2012 8:01 PM (in response to JMartinD)
I have some information to add to this. I've been seeing these problems for quite some time since I started downloading in HD. My library is rather large so I too decided to use another drive. My case is different though I have and extra 2 TB internal drive and my media folder is on it. This rules out all Wifi, network, or USB bottlenecks as a cause of the problem. I have noted a few oddities about this behavior and I will mention them here although I am not sure what they mean.
1. If I set up a long list of downloads it seems to crawl on all downloads. If I kill the "apple push" process the top two seem to speed up. I have to maintain the list and only enable two downloads at a time to get anywhere near reasonble speeds but this method is great for one or two downloads at a time.
2. I was curious about this problem after watching it download for hours on a 24MBPS connection for just a few shows. When I did yet another search I finally found this thread so I thought checking something out might be interesting. I set up some HD movies to download on my secondary system that only has one hard drive. Although not at full speed they began downloading much faster. Three movies are all downloading on the single drive system faster than the one alone on the system with the Itunes media folder on a different drive.
Both systems are hard wired to the internet.
Finding this thread made me very curious I was wondering if there would be a performance boost if I uninstalled Itunes, and re-installed it on the media drive. I really wanted that drive to be storage only but it makes me wonder if it would give different results or the same problem from not being on the OS drive.
Both systems are running Windows 7, and both are able to download streaming content, large files, or movies from other sites relatively instantly.
Currently Being ModeratedSep 8, 2013 7:09 AM (in response to JMartinD)
Did anyone solve this? I have the same issue with my WD Mybook Live 2tb... I can at best get 1Mb/s on wireless and 2.5Mb/s on wired with a 120mbps connection and using 5ghz..
Currently Being ModeratedNov 24, 2013 8:24 PM (in response to JMartinD)
This worked for me. 54 hours for iTunes to download a 5.4GB HD movie to my WD 2TB MyBook NAS using wired ethernet turned into 27 minutes to download to my iMac HDD, plus 25 minutes to file transfer it over to the crappy WD NAS. Less than an hour total.
Something is SERIOUSLY BROKEN with how iTunes + OSX is moving data around.
Currently Being ModeratedMar 17, 2014 11:30 PM (in response to JMartinD)
Has anybody figured out a fix? This is ridiculous!!!!!!
Currently Being ModeratedMar 18, 2014 2:53 PM (in response to FearlessTiger84)
In my case, the problem was the performance of the WD MyBook Live NAS, which was worse than terrible. I replaced it with an external USB drive connected to an always-on iMac, which manages the sharing. Problem solved.
My suggestion to people is to stay away from inexpensive NAS boxes unless all you use them for is email and/or small documents. They are not up to the job of media server.
Currently Being ModeratedMar 18, 2014 7:38 PM (in response to WGQ)
NAS or not. I have an secondary drive. two drives actually, that are in a raid 0. Western Digital Black drives. When downloading from the iTunes store it only downloads around 15-20Mbps. I have a 50Mbps x 5Mbps Internet connection. When I change the location of the Media folder to my solid state drive which has the OS on it (Win 8) It will download at 50Mbps+. The problem isn't the hard drive or drives, nor the hard drive controller. It is the software iTunes. This is a fact and i can test this on many Windows 7 and 8 Machines. For instance i can download Steam games to my RAID 0 drives at full speed. When it comes to iTunes, its a no go. Figure it out iTunes!