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Issue with IMac

737 Views 15 Replies Latest reply: Jun 1, 2012 11:26 AM by BDAqua RSS
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kukulkal Calculating status...
Currently Being Moderated
May 21, 2012 6:36 AM

Hello All,

 

Yesterday I turned on my IMac and I was welcomed to this screen.  I attempted to reboot the system multiple times but it did not solve the issue.  When I attempt to login, the system just "beach balls" and eventually asks to reboot the machine.  Can anyone diagonise the issue?

 

Thank you.

 

photo.JPG

IMAC, Mac OS X (10.5.3), 2.4 ghz
  • Carolyn Samit Level 10 Level 10 (84,150 points)
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    May 21, 2012 6:52 AM (in response to kukulkal)

    Hi..

     

    Might be a good time to run the Apple Hardware Test

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 22, 2012 1:40 PM (in response to kukulkal)

    Hard Drive failure is a possibility, but HDD Corruption seems a tat more likely at the moment.

     

    Could be many things, we should start with this...

     

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

     

    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 22, 2012 4:37 PM (in response to kukulkal)

    Great to hear, is everything fine now?

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 22, 2012 6:13 PM (in response to kukulkal)

    Thanks!

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 23, 2012 9:35 PM (in response to kukulkal)

    It sure sounds like it.

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 24, 2012 2:03 PM (in response to kukulkal)

    No sorry, but open Disk Utility again, highlight the Partition below the drive icon & look at the bottom the window for SMART Status & if it says Verified.

  • BDAqua Level 10 Level 10 (114,755 points)
    Currently Being Moderated
    May 26, 2012 11:09 AM (in response to kukulkal)

    & the SMART Status is???

     

    The Memory test can really only be trusted if it finds a problem, not if it doesn't find a problem.

     

    Memtest OS X...

     

    http://www.memtestosx.org/joomla/index.php

     

    Rember is a freeware GUI for the memtest ...

     

    http://tech.kateva.org/2005/10/rember-freeware-memory-test-utility.html

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