1 2 3 Previous Next 33 Replies Latest reply: May 25, 2012 3:44 PM by Pondini Go to original post
  • 15. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    Pondini Level 8 Level 8 (38,720 points)

    SharonLee123 wrote:

    . . .

    Went I goto my FINDER window, looked at my BACKUP DRIVE, within ALL directies, I only see files from the one old subfolder, I even did a seach on my BACKUP DRIVE to locate a document that I created weeks ago and discovered that my DOCUMENT folder is not even being backup, only that one old subfolder.

    We must be missing something.  Are your backups running and completing (is there a recent entry on your TM Prefs window for Latest Backup)?

     

     

    So where do I go to change it so that it backups everything on my data/application Drive,

     

    By default, and with no exclusions, TM should be backing-up everything on your internal HD.

     

    What is your "data/application Drive"?  Is that an external HD?  If so, was it connected when you looked at the exclusions?

     

    Try this, please:  Open a Finder window, and either select your Computer name in the sidebar, or press Shift+Cmd+C.  Then Enter Time Machine, do a screenprint (Shift+Cmd+3), Cancel out of TM, and post the screenprint here.  That may help me figure out what's what.

  • 16. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    FIRST QUESTION: YES THERE IS A DATE/TIME OF TODAY

    SECOND: IT WAS A MAC CONSULTANT WHO SET THIS UP PRIOR TO DOING IS UPGRADES, ETC. I THINK HE FAILD TO CHANGE IT BACK TO INCLUDE THE WHOLE APPLICATION/DOCUMENT DRIVE.

    THIRD: IT'S AN INTERNAL DRIVE. THE ONLY THING EXTERNAL IS THE BACKUP DRIVE

    FORTH: I'LL DO THE SCREEN SHOOTS TOMORROW.

     

    Please tell me you get paid for this!!! And do you ever sleep? (hahaha)

     

    I need to continue to tomorrow when I get back to work, as this is my bosses MAC.

     

    Thanks,

    Sharon

  • 17. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    Pondini Level 8 Level 8 (38,720 points)

    SharonLee123 wrote:

    . . .

    SECOND: IT WAS A MAC CONSULTANT WHO SET THIS UP PRIOR TO DOING IS UPGRADES, ETC. I THINK HE FAILD TO CHANGE IT BACK TO INCLUDE THE WHOLE APPLICATION/DOCUMENT DRIVE.

    One remote possibility is, the preferences file (where the exclusions are kept) is damaged/corrupted, so it's still excluding everything.  Try a "full reset" of Time Machine, per #A4 in Time Machine - Troubleshooting.

     

    If that doesn't help, a clue may be lurking in your logs.  Use the widget in #A1 in the same article to display the backup messages from your logs.  Locate the backup in question, then copy and post all the messages here.

     

    Please tell me you get paid for this!!!

    Nope, we're all users, just like you.  

     

     

    I need to continue to tomorrow when I get back to work, as this is my bosses MAC.

    Ok, no hurry on this end. 

  • 18. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    Hi there,

     

    RE: I want to get a full back up of my app & data currently stored in PLACES (katyaluke then documents), not under DEVICES.

     

    Finally found time to get back to this.

     

    Here is my screen shot of [Finder].

     

    file://localhost/Users/katyaluke/Desktop/finder.png
    My appls & document files are stored in a folder under PLACES (katyaluke then documents).
    DEVICES (MAC HD) are the old files from prior to the crash (MAC CONSULTANT WHO SET THIS UP). These old files are the files getting backup to the external drive.
    I do know that I have one external device (katyalukebackup). Here is a screen shot of my backup drive.
    file://localhost/Users/katyaluke/Desktop/backup%20drive/
    So, the questions is what is PLACES and how do i get that backup onto my external drive and stop backing up my old files?
    Thank again for you help
    Sharon

  • 19. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    Pondini Level 8 Level 8 (38,720 points)

    Your screenshots didn't come through.

     

    Click the camera icon:

     

    Screen Shot 2012-05-25 at 4.08.44 PM.png

     

     

    then select the image you want to post.

  • 20. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    I get image too large it's 2.3 mb. how do you do a screen shot of just the [current window] like you can do with ms windows?

  • 21. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    Never mind, i just crop the current file......

    screen shoot backup drive.png

  • 22. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    Pondini Level 8 Level 8 (38,720 points)

    SharonLee123 wrote:

    . . .

    RE: I want to get a full back up of my app & data currently stored in PLACES

    PLACES aren't really folders or locations, in the usual sense -- they're aliases to actual files, folders, applications, etc.  For example, Desktop and Documents are part of your home folder (with the house icon).

     

    Everything on the internal HD (except for some things like system work files, trash, caches, etc.) is backed-up by default; if things there aren't being backed-up, it's because they're excluded.  

     

     

    DEVICES (MAC HD) are the old files from prior to the crash (MAC CONSULTANT WHO SET THIS UP). These old files are the files getting backup to the external drive.

    Macintosh HD is an internal disk (or partition).  

     

    I do know that I have one external device (katyalukebackup).

    Yes, that contains both your Time Machine backups (the Backups.backupdb folder), and some other stuff.  I don't know what those other things are, but they might be extra copies made by the consultant.

     

    It's not a good idea to mix other stuff on a Time Machine drive.  When we get this sorted out, you may want to delete or move the other stuff.

     

     

    First things first:  you say you can't see the backups of current items, but there's nothing in the exclusions.  So you must not be looking in the right way.

     

    Start by clicking, say, the Documents folder in that Finder sidebar.  That should produce a window showing the current contents.  Then click the Time Machine icon in your Dock (or click the Time Machine icon in your menubar).  That should take you into the Time Machine browser ("Star Wars" display), showing a whole series of Finder windows showing the contents of the Documents folder at the time of each backup, receding back in time.  Those are (part of) your backups  (See Apple's Time Machine Tutorial if that's not clear.)

     

    You can then click the Applications icon the the sidebar, and see the backups of it.

     

    Post back if that's what you see, and we'll continue.

     

     

    By the way, Shift+Cmd+4 will put a "target" symbol on your screen, that you can drag to highlight a portion.  When you release your mouse, you'll get a screenshot of that portion.  (That doesn't work once you're in the TM browser, but Shift+Cmd+3 does.)

  • 23. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    Are you still there? I didn't want you to misunderstand my last comment above "never mind......" i mean never mind about my last ms windows question. I decided to reduce the current file by cropping it.

     

    I still need your help.

     

    I do know that I have one external device (katyalukebackup).

     

    My appls & document files are stored in a folder under PLACES (katyaluke then documents).

     

    DEVICES (MAC HD) are the old files from prior to the crash (MAC CONSULTANT WHO SET THIS UP). These old files are the files Time Machine backs up daily to the external drive.

  • 24. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    Pondini Level 8 Level 8 (38,720 points)

    Looks like our last 2 posts "crossed in the mail." 

  • 25. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    I went to finder and opened the folder with my current files PLACES (katyaluke then documents).

     

    Then did the "star wars' display. There are only black ghost displaed behind it!

     

    When I do the "star wars' display from my MAC HD it shows lot's of screens with dates, etc.

     

    What do you suggest? How do I find out where the aliases (PLACES (katyaluke then documents) is pointing to?

  • 26. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    Pondini Level 8 Level 8 (38,720 points)

    SharonLee123 wrote:

    . . .

    What do you suggest? How do I find out where the aliases (PLACES (katyaluke then documents) is pointing to?

    To see where any alias points, right-click it and select Get Info.  That will show a window with various info; near the top is Where with the "path."  For example, my Desktop:

     

    Screen Shot 2012-05-25 at 5.46.06 PM.png

     

    So, it's on my internal HD (the first slash), in the Users folder, in my home folder.

  • 27. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    Now that we have this. How do we change Time Machine?

     

    Screen shot 2012-05-25 at 2.52.37 PM.png

  • 28. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    Pondini Level 8 Level 8 (38,720 points)

    SharonLee123 wrote:

    . . .

    When I do the "star wars' display from my MAC HD it shows lot's of screens with dates, etc.

    Look at some of the windows behind the first one.

     

    See what's shown there; and see what the date (at the bottom) is.

  • 29. Re: I don't see [Preferences] or [Change Disk] when I click on Time Machine
    SharonLee123 Level 1 Level 1 (0 points)

    They go back a year ago (when the MAC guy was here). And they are ALL old data from the MAC HD. Turst me!