4 Replies Latest reply: May 26, 2012 4:16 AM by hoeymac
Jesus Shaves Level 1 Level 1 (0 points)

Noticed this problem last night and it persists through today.  May have started earlier than I've noted.  Just noticed the same problem with the iTunes store!

I guess that may mean it's a me problem, but the question is what settings may I have clobbered to have this happen?


My Interenet connection is otherwise working great. 


I did just buy a new PC laptop and put that on the network... 



Thanks for any thoughts!



P.S. I know my font is large.  It's a big problem! 

iMac, Mac OS X (10.6.8)
  • 2. Re: "Cannot Connect to the App Store"  + iTunes store
    Jesus Shaves Level 1 Level 1 (0 points)

    Thank you, Carolyn.


    I've exhausted those suggestions and many more found elsewhere as well as resetting everything on my network.  No joy in Mudville. 


    Guess Apple won't be getting my money for Lion or any other software for a bit.


    Could be a router problem or my cable modem, but since I can connect via Mac and PC via my wireless access point, the trouble would appear to be way above my paygrade and patience.


    Since I have no found too many others with this issue, I'll just chalk it up to bad luck, my incompetence, or the waxing moon.

  • 3. Re: "Cannot Connect to the App Store"  + iTunes store
    Jesus Shaves Level 1 Level 1 (0 points)

    OK, found the answer!




    The hosts file may also be blocking the iTunes Store.

    1. Open the Terminal utility located in Applications > Utilities.
    2. When Terminal opens, open the hosts file by typing entering the following command and pressing Enter:
      sudo nano /private/etc/hosts
    3. Type your user password when prompted.
      Note: This requires a non-blank admin password.
    4. Edit the hosts file:
      The hosts file contains some comments (lines starting with the # symbol), as well as some default hostname mappings (e.g. – localhost).
      You can navigate the file using the arrow keys.
    5. If an entry is found containing apple.com, add # and a space to the beginning of that line.
      Note: If this is a work system, the hosts file may be used to redirect to local resources, such as software updates. Consult your support resources.
      An example hosts file in Terminal
    6. Save the hosts file.
      • When done editing the hosts file, press Control-o to save the file.
      • Press Enter on the filename prompt, and Control-x to exit the editor.


    Followed these steps and now I'm able to access both the iTunes and the App stores.



  • 4. Re: "Cannot Connect to the App Store"  + iTunes store
    hoeymac Level 1 Level 1 (0 points)

    Hi Jesus


    Followed you advice in the above text however, on my mac terminal has no apple entry within the code Screen Shot 2012-05-26 at 12.15.05.png

    So I'm completely lost any advice?