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My computer crashed and I am trying to sync my ipod/ipad with my new computer. Is this possible? How can it be done

383 Views 2 Replies Latest reply: May 27, 2012 6:19 AM by Diavonex RSS
Stacey0323 Calculating status...
Currently Being Moderated
May 26, 2012 7:17 PM

My old computer crashed and I have no way to access it. I have my ipod/ipad that I am currently trying to synce to the new computer but it is only prompting me to erase all content. Is there a way I can transfer my ipod/ipad data to the new computer.

  • Allan Sampson Level 10 Level 10 (122,145 points)

    Where is your computer's backup which should include your iTunes library?

     

    iTunes includes an option to transfer content that was purchased/downloaded from the iTunes store from an iPod, iPad, and iPhone, but this is for iTunes content that was purchased/downloaded from the iTunes store only.

     

    First you need to authorize your new computer with your iTunes account with iTunes. With your iPad connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPad.

  • Diavonex Level 9 Level 9 (58,700 points)

    Copied from this discussion:

     

     

    https://discussions.apple.com/message/11527071#11527071

     

     

    1) Without connecting your iPad to your laptop, start iTunes. Click on Edit. Click on Preferences. Click on Devices. Check the box next to "Prevent your iPod etc. from automatically syncing." Click OK.

     

     

    2) Now connect your iPad to your laptop and start iTunes.

     

     

    3) When iTunes starts, right click on your iPad under Devices in the left column. Select Transfer purchases etc.

     

     

    4) After it finishes transferring all your apps to your new laptop, right click on your iPad and select Backup your iPad.

     

     

    5) After it finishes backing up your iPad, right click on your iPad and select Restore etc.

     

     

    6) After it finishes restoring, left click on your iPad , then click on the Apps tab on top, and check the box next to Sync Apps, then click on Apply below.

     

     

    If everything on your iPad looks good after the sync, go back and click on Edit / Preferences / Devices and UN-check the box next to Prevent your iPod etc. The only other thing you may want to check is if your contacts, bookmarks, etc. are syncing correctly now. If not, go to the Info tab after connecting and make sure you indicate which features you want to sync with what sources.

     

     

    That should do it.

     

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