5 Replies Latest reply: May 26, 2012 10:18 PM by babowa
jmark1 Level 1 Level 1 (0 points)

Just installed a new Wacom Bamboo graphic tablet, and can't get the 'drag/drop" to work properly.  Was looking back in Google, and see several similar issues back in 2010, but nothing recent.  Anyone else have this problem??


iMac, Mac OS X (10.7.3), ... and Parallels 6 with XP
  • 1. Re: Trouble With New Bamboo Tablet
    babowa Level 7 Level 7 (23,285 points)

    Are you using the touch functions? I can't get that to work using my hand (fingers) either; however, I have no problem using the stylus pen. I am blaming that on my fingers (and possibly my hand lotion I've been told) because I purchased a magic trackpad and was not able to use that either.  Just as a test, try it with the pen to see if it works.

  • 2. Re: Trouble With New Bamboo Tablet
    jmark1 Level 1 Level 1 (0 points)

    Yes, I'm using the touch functions, and I actually got the "grab" function to work - it's just really particular how I do it!  Perhaps some subsequent adjustments to movement speed, etc. will help.

     

    Also, the stylus pen does work fine.  I struggled with it for a while before realizing I should turn off the touch function before using the pen!  :>)

  • 3. Re: Trouble With New Bamboo Tablet
    babowa Level 7 Level 7 (23,285 points)

    Maybe we use the same soap, lotion, or whatever...  I've given up on using touch gestures...

  • 4. Re: Trouble With New Bamboo Tablet
    jmark1 Level 1 Level 1 (0 points)

    I recall the installation disk mentioning something that needs to be turned off (at least in the case of an iMac) in order for the touch to work properly.  If you still have the disk, you might want to look at that again????

     

    After using mine all afternoon, it's beginning to be more comfortable...must be a learning curve issue!!

  • 5. Re: Trouble With New Bamboo Tablet
    babowa Level 7 Level 7 (23,285 points)

    Thanks for the suggestion, but I can't use the install disk - it is too old and no longer compatible with the OS version I'm running. I have the latest driver installed, but since I'm unable to use the magic trackpad, I'm writing this off to my fingers/hands/touch/lotion, especially since the Genius used it without problems and I could not during my visit to the Genius Bar.