Currently Being ModeratedAug 23, 2012 10:44 AM (in response to aeriecr)
Exact same thing happened to my Iphone 4 on August 4th (366th day of 1 Year Warranty). When connecting to ITunes, Restore fails and a message pops up in Itunes stating that "There is a problem with your IPhone" and directs you to Customer Support. I took the phone to Apple Store, the Geeks there experienced the same problem and were unable to resolve. They suggested that the phone needed to be replaced at cost of $159.99 eventhough it started to malfunction 1 day after warranty expired. Endless amount of pleading/arguing failed to sway them into giving me a free replacement. Phne still not working. Would changing the SIM help?