Currently Being ModeratedMay 27, 2012 5:39 PM (in response to Malone2814)
The Correct RSS feed for your show at libsyn is
There is no .xml at the end.
Please change your redirect to the URL sans ".xml"
Also go into your Libsyn UI - and click on Destinations in then select the Libsyn Feed - then go to Advanced settings and then scroll down to the text box and add the following in the Text box
This way iTunes will update in there backend to the new feed. And anyone subscribed via iTunes will get the new feed updated on their computer.
Let me know if you have any questions.
VP Podcaster Relations
rob at wizzard dot tv
Currently Being ModeratedMay 27, 2012 7:49 PM (in response to Robert Walch)
Thank you Robert!
A follow up question then...
If we already redirected iTs to the .xml extension, will it see the changes we make in the LibSyn Destinations edit that you detailed above?
Is iTunes still even looking at my original iWeb FTP?
Currently Being ModeratedMay 27, 2012 8:16 PM (in response to Malone2814)
The issue is that right now when you subscribe to your podcast - it brings up the following URL.
Which is not the correct URL.
What was your original source feed?
Can you go back in and change that redirect to remove the ".xml" at the end - as that is your current issue?
If you can change the redirect URL - to the correct new feed - http://storyworthy.libsyn.com/rss - Let me know here what your original feed was and that the new redirect is in place and I will check.
Currently Being ModeratedMay 27, 2012 11:18 PM (in response to Malone2814)
You have painted yourself into a corner. Your iTunes Store page is at
As a result of your redirect it is now indeed looking for a feed at
and not finding it.
It is therefore not possible for you to redirect again using the 'new-feed-url' method, unless Robert can actually provide you with a URL of http://storyworthy.libsyn.com/rss.xml at which you or he can place a feed with the correct redirect. Failing that your only option is to email podcasts 'at' apple.com and ask them to move the Store to the correct feed - I don't know how likely it is that they will, but they have done it for others so you may be in luck.
Currently Being ModeratedMay 28, 2012 8:16 AM (in response to Malone2814)
I also noticed your old feed is still listed on your site - with out a redirect.
What feed did you do the redirect for?
Please follow up with me via email - as I saw some other issues on your site.
rob at wizzard dot tv
Currently Being ModeratedMay 28, 2012 8:38 AM (in response to Robert Walch)
That feed does still contain the 'new-feed-url' tag redirecting to http://storyworthy.libsyn.com/rss.xml , but of course this has no effect on a browser: though it's already taken effect - unfortunately - in iTunes. Unless you can provide him with a feed at that URL - probably you can't - he's going to have to email Apple Support. And keep his fingers crossed.